HR Service Delivery Developer at Global Partners

Waltham, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, RetailIndustries

Requirements

Excellent written and verbal communication skills
Self-motivated and takes initiative
Team player with a positive attitude
Strong time management skills

Responsibilities

Configure and maintain HR lifecycle event orchestration, including integrations with Workday and other HR applications (e.g., onboarding, offboarding, job changes)
Architect, build, and maintain custom applications and advanced workflows in ServiceNow using Flow Designer, scripting (JavaScript, Glide), UI Policies, Business Rules, and Catalog Items
Partner with Integration teams to build automated workflows and seamless handoffs between Workday and ServiceNow
Serve as a subject matter expert (SME) in ServiceNow HRSD, staying informed of new features and advising HR on use cases
Collaborate with HR Communications and Change teams to create/update HR knowledge articles and support change communication
Collaborate with the Agile team and Business Analyst to translate user stories into deliverables; document requirements, development plans, and system configurations
Proactively recommend and implement best practices for security, data integrity, and platform governance
Monitor platform performance, conduct root cause analysis of issues, and implement fixes in a timely manner
Provide support during release management cycles, including the creation of update sets, testing, and production deployment
Stay current on ServiceNow platform updates and industry trends, identifying opportunities to improve functionality or reduce manual effort
Serves as a backup for migrating update sets and configuration changes to production, ensuring alignment with ITSM deployment protocols and change management processes

Skills

Key technologies and capabilities for this role

ServiceNowWorkdayJavaScriptFlow DesignerGlideUI PoliciesBusiness RulesCatalog ItemsHRISIntegrations

Questions & Answers

Common questions about this position

What skills are required for the HR Service Delivery Developer role?

Required skills include excellent written and verbal communication, self-motivation with initiative, team player attitude, strong time management, and technical expertise in ServiceNow HRSD, Workday integrations, JavaScript, Glide scripting, Flow Designer, UI Policies, and Business Rules.

What are the main responsibilities of this position?

Responsibilities include configuring HR lifecycle events with Workday integrations, building ServiceNow workflows, partnering on integrations, serving as ServiceNow HRSD SME, collaborating on knowledge articles and Agile development, recommending best practices, monitoring performance, and supporting release management.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of company culture does Global Partners have?

Global Partners embraces innovation, invests in energy transition and community support, seeks passionate team players with positive attitudes who take initiative, and provides opportunities to advance careers while collaborating in Agile teams.