HPC Supercomputer Hardware Administrator, Onsite, Spring, Texas at Hewlett Packard Enterprise

Spring, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Oil & Gas, High-Performance ComputingIndustries

Requirements

US Citizenship required
Onsite full-time work required in Spring, Texas, with daily in-person attendance at non-HPE customer site (not remote or hybrid)
3 - 5 years of technical experience
Bachelor of Arts/Science or equivalent degree in computer science or related field
Experience with Linux based OS, hardware troubleshooting and diagnostics
Strong problem solving and self-management skills with attention to detail
Ability to work independently without supervision and within a team environment
Understanding of architectural dependencies of technologies
Ability to work in a multi-technology environment and diagnose complex technical problems to root cause
Ability to communicate broad and specific concepts with team members and peers, verbally and in writing
Ability to prioritize tasks
Strong desire to learn and improve
Self-motivated problem-solver with excellent communication skills
Willingness to participate in 24x7 on-call rotation (1 week every 1.5 months)
Occasional travel for training

Responsibilities

Report daily to, and physically work at, the Customer’s Site
Identify, analyze, diagnose, troubleshoot and repair hardware issues with focus on responsiveness and communication
Engage in technical problem solving across multiple technologies
Create and own service tickets via Salesforce, updating through closure
Gather data, perform analysis, and escalate problems to higher-level product support groups for timely resolution
Verify and implement detailed technical solutions to problems
Participate as part of a team and maintain good relationships with team members and customers
Maintain onsite part inventory
Support HPE Cray supercomputers through daily break-fix repairs, extensive troubleshooting, and part replacement

Skills

Linux

Hardware Troubleshooting

HPC Systems

Supercomputer Administration

HPE Cray

Break/Fix Repairs

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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