HPC Service Delivery Consultant at Hewlett Packard Enterprise

Cernusco sul Naviglio, Lombardy, Italy

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, High Performance ComputingIndustries

Requirements

Expert level knowledge and willingness to learn
Understanding, at a detailed level, all architectural dependencies of technologies in the customer’s IT environment
Analytical mindset
Committed to deliver the service as expected by the Customer, and to meet contractual SLA
Good at partnering, innovating, and continual improvement
Able to speak Italian and English, with good verbal and written communication skills
Strong Linux system expertise, with good experience with distribution management (Red Hat, ...)
HA clusters
Strong knowledge of HPC systems and underlying components
Parallel filesystems (Lustre, GPFS, …)
High-speed network (Infiniband, OmniPath, Slingshot …)
DevOps: Ansible, Git, Puppet, Bash or Python scripting, …
Parallel computing and development software stacks
Big Data databases: Elastic/OpenSearch
Monitoring tools and dashboards: Prometheus, Grafana
Docker containers, Kubernetes
Additional Skills: Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional

Responsibilities

Monitor and contribute to the achievement of contractual SLA in terms of availability, stability and performance
Qualify, analyze, troubleshoot, and resolve whenever possible the incidents with the right level of autonomy & expertise
Increase autonomy and expertise of the HPE hardware team involved in repairs and maintenance tasks
Work with HPE level 3 support and engineering teams to diagnose complex issues and implement resolution actions
Interact with third parties involved in the overall HPC solution: Red Hat, AMD, Intel, Nvidia, SchedMD, …
Collaborate with the Customer sysadmin and support teams
Manage the customer relationship, including verbal & written communication

Skills

Linux

HPC

System Administration

Compute

Networking

Storage

Job Schedulers

Slurm

Red Hat

AMD

Intel

NVIDIA

Troubleshooting

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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