Hospitality Assocaite at Williams

Los Angeles, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HospitalityIndustries

Requirements

High school diploma or equivalent
Minimum (1) year professional experience preferably in hospitality, restaurant or housekeeping industry
Able to make independent decisions that conform to business needs and policy
Strong interpersonal communication skills
Excellent organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Strong attention to detail
Must work well in a team environment
Professional attire and demeanor
Good written communication skills
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to work in a fast paced, high-energy environment
Ability to work on multiple projects simultaneously
Ability to operate basic audio/visual equipment
Professional telephone demeanor
Ability to anticipate client’s needs for meetings and events
Must be self-motivated with a positive can-do attitude
Proven customer service skills to create, maintain and enhance customer relationships
Must be able to lift up to 50 lbs. on a regular basis

Responsibilities

Check the conference room and meeting schedule throughout shift and make note of any changes to ensure meetings are set-up accurately
Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc
Clean up conference rooms after use and return property to vendors if necessary
Prepare coffee and other beverages in assigned kitchens each morning
Clean up coffee makers and pantry in each kitchen in the evening
Communicate with supervisor or client on meeting request concerns or deadline issues
Maintain inventory of catering supplies and order supplies as needed
Place orders for food and beverages for use during meetings
Coordinate and act as liaison with personnel, food merchants, selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterly
Ensure the value-added products and services are secured at competitive rates that have been vetted
Perform appropriate vendor selection and management associated with department services and/or products
Assist in training new hires
Assist in process improvement ideas
Answer telephone in Office Services center
Adhere to Williams Lea policies in addition to client site policies
Use equipment and supplies in a cost-efficient manner
Provide back-up support to Reception and/or Office Services as needed
Provide hospitality and catering services at client site including conference room set-up, reception assistance and other general office support as needed (copy, mail and intake functions)

Skills

Key technologies and capabilities for this role

Customer ServiceHospitalityConference Room SetupAudio Visual EquipmentReceptionOffice SupportOrganizational SkillsProblem Solving

Questions & Answers

Common questions about this position

What is the pay for the Hospitality Associate position?

The pay is $25.00 per hour.

What is the work schedule for this role?

The schedule is Monday through Friday from 8:30am to 5:30pm.

What skills are required for the Hospitality Associate role?

Required skills include strong interpersonal and written communication skills, excellent organizational skills, strong attention to detail, ability to work well in a team, and proven customer service skills.

What benefits are offered for this position?

Benefits include various health insurance options and wellness plans (Medical, Dental, Vision, Prescription Drug) and a 401k Retirement Savings Plan with employer match.

What makes a strong candidate for this Hospitality Associate position?

A strong candidate has a high school diploma or equivalent, at least one year of professional experience in hospitality, restaurant, or housekeeping, strong communication and organizational skills, a positive can-do attitude, and the ability to work in a fast-paced team environment.