Health Admin Services Associate at Accenture

Austin, Texas, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Professional ServicesIndustries

Requirements

Minimum of one year experience enrolling and credentialing healthcare providers
Strong computer skills
Ability to meet strict deadlines
Great attention to detail
Excellent communication skills
Outstanding problem-solving and organizational abilities
Ability to multitask and manage time effectively
Flexibility and adaptability in a growing work environment

Responsibilities

Interact professionally with providers and ancillary staff to provide appropriate and timely responses to inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs (including dental, vision, ambulance, physicians, nurses, and all other provider types)
Process to completion 100% of assigned applications and maintenance requests utilizing documented work instructions, daily and meeting minimum daily quotas
Identify deficiencies to notify providers of incomplete/inaccurate applications; revising existing deficiencies and sending corrections based on QA audits as required
Respond to inquiries regarding the status of applications received
Research and contact providers via phone to resolve enrollment application deficiencies
Adhere to the Quality Assurance program in order to improve the daily processing of applications and file maintenance transactions with a minimum quality score of 98%
Make recommendations to management to improve efficiency/effectiveness of current processes
Maintain strict confidentiality of information and job files as dictated by current HIPAA requirements
Flexibility to work overtime as dictated by daily production inventory requirements
Perform other duties as assigned by leadership

Skills

Provider Enrollment

Medicaid Programs

File Maintenance

Customer Service

Data Processing

QA Audits

Phone Research

Application Processing

Provider Communication

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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