Head of Product Operations at Unity

Lisbon, Lisbon, Portugal

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, ERP, TechnologyIndustries

Requirements

Proven experience in senior product operations, product management, or related leadership roles
Strong track record of building and scaling operational frameworks in complex, fast-paced environments
Deep expertise in data-driven decision-making, process optimization, and cross-functional leadership
Exceptional communication, stakeholder management, and change leadership skills
Passion for operational excellence and a growth mindset
Embody and promote SaaS behaviours: One Team (foster collaboration and shared accountability across functions), Customer Centricity (prioritise customer outcomes in every decision), Continual Learning (embrace curiosity and growth), Standardised Sc (incomplete, but implied standardization focus)

Responsibilities

Define and execute the Product Operations charter to bring clarity, accountability, and rhythm to the product organization (Strategic Enablement)
Establish a robust data foundation, design and implement KPIs, and leverage dashboards to drive insight and inform decisions at all levels (Data Insight & Enablement)
Develop and standardize operating cadences, feedback loops, and governance models to ensure consistent delivery and continuous improvement (Operating Rhythm & Governance)
Lead the design and rollout of product processes and systems, including discovery, launch, and end-of-life, ensuring seamless integration with PM and delivery teams (Process Leadership)
Pilot new frameworks and tools, such as product board usage models and beta/early adopter programs, to accelerate innovation and adoption (Innovation & Piloting)
Act as a key partner to Product Management, Product Marketing, and Data teams, ensuring alignment and clarity on roles, responsibilities, and engagement models (Cross-Functional Collaboration)
Build and scale a data-driven product operations function from the ground up
Define and implement KPIs and reporting cadences that drive accountability and transparency
Lead the operationalization of excellence through standardized processes and continuous feedback
Shape the future of product delivery by piloting and scaling innovative programs and tools

Skills

Key technologies and capabilities for this role

Product OperationsData AnalysisKPIsDashboardsProcess DesignGovernanceStrategic PlanningERPLeadershipStakeholder Management

Questions & Answers

Common questions about this position

Is this role remote or on-site?

The role is remote within Spain or Portugal, despite being listed as on-site location type.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills are needed for the Head of Product Operations role?

Key skills include strategic enablement, data insight and KPI design, process leadership, cross-functional collaboration, and innovation piloting.

What is the company culture like at Unit4?

Unit4 is an agile, fast-growing cloud company focused on redefining ERP for people-centric organizations, empowering employees with tools for autonomy, and improving how people work by focusing on what matters.

What makes a strong candidate for this Head of Product Operations role?

A strong candidate excels in building data-driven operations from the ground up, defining KPIs and processes, leading cross-functional collaboration, and piloting innovative frameworks without direct coaching of Product Managers.

Unity

Real-time platform for interactive content

About Unity

Unity Technologies provides a platform for creating 2D, 3D, virtual reality (VR), and augmented reality (AR) content. Its main product is a real-time development platform that allows users to build and deploy interactive content across various devices, including mobile phones, PCs, and gaming consoles. Unity operates on a subscription model, offering different plans to cater to the needs of hobbyists, professional developers, and large enterprises, including free options for smaller developers. The company stands out from competitors by serving a wide range of industries, such as gaming, film, automotive, architecture, engineering, and construction, making it a versatile tool for many applications. Unity's goal is to empower creators by providing them with the tools and support needed to bring their ideas to life.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$869.1MTotal Funding

IPOCompany Stage

Enterprise Software, Entertainment, GamingIndustries

5,001-10,000Employees

Benefits

Comprehensive health, life, and disability insurances

Commuting subsidy

Employee stock ownership

Comprehensive retirement/pension plans

Generous vacation and personal days

Paid leave for new parents

Wellness and fitness subsidy

Office food and free snacks, including lots of healthy options!

Mental health and Wellbeing programs and support

Employee Resource Groups

Global Employee Assistance Program

Training and development programs

Volunteering and donation matching program

Risks

Increased competition from Unreal Engine with advanced graphics and free source code.

Open-source platforms like Godot offer free alternatives to Unity's subscription model.

Recent pricing changes may lead to backlash from small developers.

Differentiation

Unity offers a comprehensive platform for 2D, 3D, VR, and AR content.

Unity's subscription model caters to both small developers and large enterprises.

Unity's real-time development platform supports cross-platform deployment on mobile, PC, and consoles.

Upsides

Unity's acquisition of SyncSketch enhances remote collaboration capabilities.

Unity's Indie Game Developer Accelerator Program supports the growing indie game market.

Unity's tools are widely used in expanding AR and VR markets.

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