Principal Consultant, Change Management
ServiceRocketSalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Wealth ManagementIndustries
Requirements
- Proven change leader with expertise in organizational and client-facing transformation, stakeholder influence, and enterprise execution at-scale (financial services preferred)
- Strategic thinker with deep expertise in organizational and client-facing transformation in large, complex environments
- Executive presence with proven ability to influence, coach, and align senior leaders
- Skilled at navigating ambiguity, balancing competing priorities, and bringing clarity in complex situations
- Authentic leader who inspires trust, earns followership, and develops strong teams
- Proactive, resilient, and adaptive—thrives in dynamic and fast-paced environments
- Strong understanding of human behavior, client psychology, and change adoption principles
Responsibilities
- Establish and lead a high-performing change management team, including recruiting, developing, and coaching top talent
- Design and implement scalable change frameworks, tools, and methodologies that ensure consistent, measurable adoption
- Define success metrics and embed accountability for adoption, effectiveness, and sustained business outcomes
- Foster a business-wide culture of agility, adaptability, and resilience to accelerate transformation
- Partner with senior AWM leaders to shape and execute change plans aligned with AWM’s strategy and enterprise priorities, ensuring smooth adoption for both employees and clients
- Lead end-to-end change delivery for high-visibility, cross-functional initiatives with significant strategic impact, including client-facing transformations that require behavior change and adoption
- Embed change management discipline into divisional planning processes, ensuring adoption is a core component of execution
- Develop and deliver communication strategies that build awareness, alignment, and commitment to change across AWM’s employees and clients
- Shape compelling narratives for executive sponsors, employees, and clients to articulate the “why” and the “what” of change
- Build trusted relationships with senior stakeholders, program sponsors, and workstream leads to accelerate adoption and mitigate risks
- Develop a divisional-wide community of change agents and champions, equipping leaders and managers with the skills to lead through change
- Strengthen organizational capacity for transformation, ensuring AWM builds sustainable change “muscle” beyond individual projects
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for this Head of Change Management role?
This is a full-time position.
Is this Head of Change Management role remote or office-based?
This information is not specified in the job description.
What key skills and experience are required for the Head of Change Management position?
The role requires proven expertise as a change leader in organizational and client-facing transformation, stakeholder influence, enterprise execution at-scale, team leadership including recruiting and coaching, and designing scalable change frameworks.
What does the company culture emphasize for this role at Vanguard's AWM business unit?
The role focuses on embedding a culture of agility, adaptability, resilience, and continuous improvement across the business.
What makes a candidate stand out for the Head of Change Management role?
A strong candidate is a proven change leader who can build and lead a high-performing team, drive adoption of strategic initiatives for employees and clients, and partner with senior leadership to deliver measurable business outcomes.
Vanguard
Client-owned investment management firm offering low-cost funds
About Vanguard
Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.
Kline Township, PennsylvaniaHeadquarters
1975Year Founded
SECONDARYCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
