Head of AI Incubation at Zoom

Seattle, Washington, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AIIndustries

Requirements

Have a PhD or advanced degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field
Demonstrate proven expertise in LLM post-training, RLHF/DPO/PPO, federated learning, or reinforcement learning for reasoning and alignment
Have deep understanding of large-scale distributed training systems and experience with PyTorch, Transformers, DeepSpeed, or CUDA
Hold a publication or open-source record demonstrating innovation in LLM optimization, federated AI, or agentic intelligence
Have experience leading AI research teams and delivering impactful, production-ready AI solutions
Demonstrate passion for applied AI research that bridges scientific discovery and real-world impact

Responsibilities

Leading new research and development in LLM post-training, reinforcement learning, and federated AI to achieve state-of-the-art reasoning, personalization, and reliability
Designing and implementing advanced evaluation and benchmarking frameworks for model performance, safety, and user experience across distributed environments
Driving strategic decision-making on model architectures, fine-tuning strategies, and reinforcement learning pipelines across Zoom’s federated AI ecosystem
Partnering with product and infra teams to translate research prototypes into scalable, production-grade AI systems that leverage edge and cloud collaboration
Mentoring and growing a world-class team of researchers and engineers, fostering a culture of scientific rigor, creativity, and rapid experimentation
Identifying and incubating emerging AI paradigms—from agentic reasoning and multimodal fusion to self-improving federated systems

Skills

LLM post-training

RLHF

DPO

RLAIF

Federated AI

Reinforcement Learning

Multimodal Intelligence

Agentic AI

Model Alignment

Distributed Model Optimization

Personalized Prefix Learning

Speech Recognition

OCR

Machine Translation

AI Summarization

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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