Manager Sales Specialists
Illumina- Full Time
- Senior (5 to 8 years)
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Within our Analytical Services team, we have a functional service provider solution, which is a unique partnership that allows our customers to leverage the experience of our staff, while allowing you, the employee, to gain direct experience working onsite at a pharmaceutical/ biopharmaceutical company, all while maintaining full-time benefits.
As a Group Leader, you will provide management and direction to remote laboratory staff at client sites and provide administrative resources for employee activities and needs. You will spend a significant amount of time assisting in the recruitment, interviewing, and onboarding of new staff to select the best possible candidates and achieve a fast, seamless transition to efficiency.
The Group Leader will be responsible for ensuring staff responsiveness and overall client satisfaction. You will meet regularly with client contacts to monitor the technical performance of staff and their project timeliness, as well as build close customer relationships. Considerable flexibility will be required to meet client expectations and management needs with employees working in different U.S time zones. You will track Key Performance Indicators and metrics.
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Thermo Fisher Scientific
Provides life sciences products and services
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.