Group Insurance Billing Analyst at Accenture

San Antonio, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Minimum 2 years’ experience in Billing, A/R Reconciliation and/or Collections
Basic understanding of how New Business, Enrollment and Eligibility impacts the billing function
Strong organizational skills to manage multiple priorities under tight time constraints
Ability to work through ambiguity and with various vendors
Strong interpersonal skills
Experience with MS Office to include Excel (Reporting, Reconciling, Pivot Tables, VLOOKUPS)
Strong written and verbal communication skills
Preferred Qualifications
Experience researching, resolving, tracking and following-up on financial issues inquiries such as outstanding balances
Direct customer service issue resolution and client interaction experience
Prior experience in Medical/Insurance Billing
Experience with payment allocation software

Responsibilities

Support Receivable and Suspense Management over an assigned book of business consisting of mid-level or complex customers
Code regular entries for distribution to accounts, audits disbursements, vouchers, debit and credit memos, etc
Resolve Billing Related Customer issues through coordinated efforts with internal and external stakeholders
Support special internal functional projects and ad hoc requests
Work cohesively with Subject Matter Experts to support national billing day-to-day tasks
Anticipate, identify, and resolve complex issues/problems
Escalate and communicate risks/issues to supervisor and help with resolution
Perform incident notification and escalation to ensure problems/requests/issues are communicated effectively and receive proper management attention
Understand root causes for customer dissatisfaction and recommend new tools or articulate how existing tools can improve overall customer satisfaction
Adhere to client Service Level Agreements and department’s product key performance requirements and any reporting

Skills

Billing

A/R Reconciliation

Collections

MS Excel

Pivot Tables

VLOOKUP

Receivables Management

Suspense Management

Customer Service

Insurance Billing

Financial Reconciliation

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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