AWS Technical Architect
NeuraFlashSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consulting, Cloud ComputingIndustries
Requirements
- Minimum 10-14 years of experience
- Educational Qualification: MBA from a Tier 1 or Tier 2 institute (Post Graduation in Business Management mandatory)
- Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center
- Good to have skills: AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend
- Seasoned techno-functional professional with significant experience on large-scale business/operational transformation projects
- Good understanding of contact center transformation
Responsibilities
- Lead a team responsible for designing, developing, and implementing contact center transformations on platforms-led solutions across Cloud Contact Center transformation
- Lead and manage proposals in response to client requests/RFPs across multiple market units to ensure a continuous pipeline of opportunities/projects
- Connect and work with market unit leads to identify and understand demand in the market in terms of skill and scale required
- Grow the practice and business by engaging in hiring across platforms, along with nurturing and upskilling existing team
- Lead a team of contact center transformation consultants: engage with client and implementation team for design sessions, requirement gathering and grooming, regular working demos to stakeholders, solution design and implementation activities
- Provide best practices guidance and implement approach based on industry or process benchmarks
- Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options
- Lead practice-specific initiatives: creating points of view, reusable assets in contact center space, performing analysis on industry research and market trends, bringing innovative solutions
Skills
Amazon Connect
Amazon Connect Flows
AWS Lambda
Amazon Lex
AWS Contact Center
Amazon Pinpoint
Amazon Transcribe
Amazon Comprehend
Accenture
Global professional services for digital transformation
About Accenture
Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.
Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees