Customer Service Learning Manager
QuinceFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
This is a full-time position.
The role is located in the Valencia area.
Key responsibilities include managing contracts, supervising service execution, ensuring KPI compliance, handling audits, coordinating with clients, and using management tools like GIM, CTI, CCH.
ACCIONA focuses on sustainable development, positive societal impact, and addressing global challenges like climate change through regenerative infrastructures, with a global team of over 65,000 professionals.
Strong candidates should have experience in service contract management, knowledge of ISO 9001/14001 systems, ability to supervise teams and subcontractors, ensure regulatory compliance, and handle client relations effectively.
Develops advanced technology solutions for clients
Alcion.ai is focused on developing advanced technology solutions, likely in the fields of artificial intelligence, machine learning, or data analytics. Although specific details about its products are not publicly available, the company aims to serve a diverse range of clients, including businesses and possibly individual consumers, by providing software or technology services that address complex problems. Alcion.ai generates revenue through various models, such as subscription-based software, one-time purchases, or consulting services, which helps create a steady income stream. What sets Alcion.ai apart from its competitors is its commitment to employee well-being, offering comprehensive health and retirement benefits, supporting remote work, and organizing regular in-person meetups to strengthen team dynamics. The company's goal is to deliver valuable technological solutions while fostering a positive work culture.