General Manager of Restaurants at RPS North America

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Food and Beverage, RestaurantsIndustries

Requirements

Bachelor’s Degree
6+ years of front of house management experience in a high-volume, fast-paced restaurant
Exceptional communication, leadership, motivational and team-building skills
Demonstrated problem-solving, organizational, analytical and business management skills
Advanced proficiency in Microsoft Office
Experience with Italian cuisine and wine highly preferred
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Responsibilities

Directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams
Reports to the Director of Store Operations and oversees the team of Restaurant Assistant General Managers
Organizes and directs a store’s restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals
Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications
Documents, investigates and resolves employee and guest incidents
Performs other duties as required or assigned

Skills

Key technologies and capabilities for this role

front of house managementteam leadershipoperations managementstaff trainingschedulingpayrollinventory managementguest experienceprofitability optimizationhiringperformance evaluations

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include medical, dental, vision insurance, paid time off, paid parental leave, 401K with match or RRSP, bonus program, free family meal daily, discounts at Eataly, classes on products and Italian cuisine, and referral bonus program.

Is this role remote or on-site?

This is an on-site position requiring availability to work onsite with a flexible schedule often including evenings, weekends, and holidays.

What qualifications and skills are required for the General Manager of Restaurants role?

Requirements include a Bachelor’s Degree, 6+ years of front of house management experience in a high-volume, fast-paced restaurant, exceptional communication, leadership, motivational and team-building skills, demonstrated problem-solving, organizational, analytical and business management skills, and advanced proficiency in Microsoft Office. Experience with Italian cuisine and wine is highly preferred.

What does the team structure look like for this role?

The General Manager of Restaurants reports to the Director of Store Operations and oversees a team of Restaurant Assistant General Managers, working closely with front of house and back of house teams.

What makes a strong candidate for this General Manager position?

A strong candidate will have 6+ years of front of house management in high-volume restaurants, exceptional leadership and team-building skills, experience with Italian cuisine preferred, and the physical ability to work onsite with a flexible schedule including evenings, weekends, and holidays.

RPS North America

Global consulting firm for diverse sectors

About RPS North America

RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.

Delft, NetherlandsHeadquarters

1970Year Founded

$31.5KTotal Funding

ACQUISITIONCompany Stage

Consulting, Energy, Enterprise SoftwareIndustries

5,001-10,000Employees

Risks

Increased competition from AECOM with new regional director.

Acquisition by Tetra Tech may impact client relationships.

Internal competition from NEO Material Development Kit could cause brand confusion.

Differentiation

RPS Group offers a wide range of consulting and advisory services.

The company has a strong focus on sustainability and environmental consulting.

RPS leverages its global presence and multidisciplinary teams for tailored solutions.

Upsides

Increased demand for environmental consulting due to global sustainability focus.

Growing interest in digital transformation aligns with RPS's expertise.

Expansion of green finance offers new project opportunities for RPS.

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