Functional Analyst – Asset Management at Sysco

Costa Rica

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Asset Management, Information TechnologyIndustries

Requirements

Bachelor's degree in Computer Science, Information Technology, Information Systems / Management Information Systems or bachelor’s in Software Engineering
2-4 years of experience in Asset Management, preferably in Service Now
Basic understanding of Scrum, Lean, XP, Kanban and other agile development techniques
Basic knowledge of continuous integration / continuous delivery practices
Demonstrated “agile-development” mindset with strong customer-focus & results-orientation
Effective interpersonal, teamwork and collaboration skills
Strong analytical and business problem solving skills
Strong communication and documentation skills
Costa Rican nationality or valid immigration status in Costa Rica (applicants residing outside Costa Rica will not be considered; relocation not available)

Responsibilities

Collaborates effectively with the agile team to configure package software when applicable
Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration
Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularly
Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments
Completes required documentation to communicate required information to deployment, maintenance, service, and business teams
Provides production support and helps drive down technical debt
Trains others on asset management policies, procedures, and guidelines
Develops customer relationships by listening and understanding the customer, anticipating, and providing solutions to customer needs, and prioritizing customer satisfaction
Develop documentation and provide training to users as appropriate
Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability
Provide functional analysis for the domain/software related to Mergers & Acquisitions
Provide functional analysis for domain/software RFP process
Provide SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality

Skills

Key technologies and capabilities for this role

ServiceNowAsset ManagementScrumKanbanLeanXPContinuous IntegrationContinuous DeliveryAgile Development

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

The position is hybrid, requiring 3 days in the office at Ultra park II Lagunilla, Heredia.

What benefits are offered for this role?

Benefits include private medical insurance, Asociacion Solidarista, life insurance, and a personal day off.

What education and experience are required?

A Bachelor's degree in Computer Science, Information Technology, Information Systems, Management Information Systems, or Software Engineering is required, along with 2-4 years of experience in Asset Management, preferably in ServiceNow.

What key skills are needed for this Functional Analyst role?

Key skills include an agile-development mindset with strong customer-focus and results-orientation, effective interpersonal and teamwork skills, strong analytical and business problem-solving skills, and strong communication and documentation skills.

Who is eligible to apply for this position?

Only candidates with Costa Rican nationality or valid immigration status will be considered; applicants residing outside Costa Rica will not be considered, and relocation is not available.

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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