Front

Frontend Engineer

Santiago, Santiago Metropolitan Region, Chile

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Customer Service, AIIndustries

Senior Frontend Engineer

Employment Type: Full-Time Location Type: Remote Salary: Not Specified

Position Overview

Front is the leading AI-powered customer service platform built for collaboration. Our platform brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day.

We currently have openings on our Core Product and Client Platform teams for frontend engineers who want to work on complex engineering challenges. These teams collectively own the backbone of our user experience, maintaining the Desktop (Electron), Mobile (React Native), and Web foundations that power Front, along with the core UX for our powerful shared inbox - a multi-player application with high-performance demands.

We're looking for Senior Frontend Engineers who are comfortable working with modern tools to deliver key improvements and new features to both our end-users and internal engineering teams. This is a great opportunity to join one of the teams that powers the most used features within Front!

Responsibilities

  • Own and drive significant components of Front’s client-side codebase across Desktop, Mobile, or Web platforms.
  • Champion code quality, performance, and maintainability, setting standards for the team.
  • Provide technical leadership and mentorship to other engineers, fostering a culture of learning and growth.
  • Collaborate with product and design teams to deliver on the product roadmap, translating high-level specs into functional features.

Requirements

  • Extensive experience building and maintaining fast, reliable, real-time applications.
  • Deep understanding of modern web technologies and frameworks (React, Redux, Typescript, Webpack, etc.) and/or experience with React Native and/or Electron.
  • Proven track record of delivering complex projects with high quality and performance.
  • Strong product sense and a commitment to creating the best user experience for both end-users and internal engineers.
  • Excellent communication and collaboration skills, with the ability to articulate technical concepts clearly.
  • Ability to thrive in a dynamic, fast-paced environment and adapt to evolving priorities.
  • A pragmatic approach to problem-solving, balancing idealism with practical constraints.

Bonus Points

  • Experience working on text editors.
  • Experience handling real-time communication in front-end engineering.

What We Offer

  • Competitive salary
  • Fully covered health insurance
  • Focus Fridays
  • Mental health support with Workplace Options
  • Monthly Lifestyle Stipend to spend on fitness, health and wellness, and other activities
  • Monthly Teleworking Allowance to be used towards Wi-Fi, equipment, cell data, etc.
  • Wellness Days - Fronteers get an additional day off on months with no holidays
  • Summer break - offices are closed from Christmas to New Year's Day!

Company Information

Front is the leading AI-powered customer service platform built for collaboration. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty.

Front has received numerous Great Place to Work accolades, including:

  • Built In's 100 Best Midsize Places to Work in SF 2025
  • Top Places to Work by USA Today 2025
  • Y Combinator's list of Top Companies in 2023
  • #4 on Fortune’s Best Workplaces in the Bay Area™
  • Inc. Magazine's 2022 Best Workplaces list
  • Forbes Best Startup Employers 2022 List

Application Instructions

By applying, you acknowledge and agree that you have read and understood the terms provided.

Equal Employment Opportunity

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Skills

Frontend Development
React
React Native
Electron
JavaScript
HTML
CSS
AI
Customer Service Platform

Front

Communication hub for customer relationship management

About Front

Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and personal responses to inquiries. It organizes messages from various channels, enhances team collaboration, and improves response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to offer scalable solutions for both small and large businesses. Front's goal is to empower companies to enhance their customer interactions through efficient communication.

San Francisco, CaliforniaHeadquarters
2014Year Founded
$197.8MTotal Funding
SERIES_DCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Competitive compensation - We offer compensation that matches the top talent we hire
Healthcare - We take care of your premiums for medical, dental, and vision
Flexible PTO - Take time to recharge so you can bring your best self to work
401(K) - Invest in your future by saving for retirement
Parental leave - Paid time off for birthing and non-birthing parents alike
Volunteer time off - Take time to give back to our communities
Commuter benefits - Flexible options to make getting to work a little easier
Wellness benefits - We help you prioritize your physical and mental wellness

Risks

Integration with Tai Software may face operational inefficiencies if not managed well.
Cultural clashes from Idiomatic acquisition could affect employee morale and productivity.
Public bug bounty program might expose vulnerabilities if not properly managed.

Differentiation

Front integrates AI to enhance customer insights and personalize communications.
The platform supports diverse industries, from financial services to travel.
Front's subscription model offers scalable solutions for businesses of all sizes.

Upsides

Acquisition of Idiomatic enhances AI capabilities for customer conversation insights.
Partnership with Tai Software boosts operations in the freight broker industry.
Series D funding at $1.7B valuation strengthens financial position and growth potential.

Land your dream remote job 3x faster with AI