Front Office Representative - Year Round - $21 Per Hour - Various Properties at Altera

Mammoth Lakes, California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, TourismIndustries

Requirements

High school graduate with general business office training or equivalent experience
Basic computer skills required
Minimum of one year experience in public or guest relations service
Ability to effectively present information in one-on-one and small group situations to guests
Ability to apply common sense and understanding to carry out instructions furnished in written and oral form
Ability to deal with problems involving several concrete variables in standardized situations

Responsibilities

Greets, registers, and assigns rooms to Guests
Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests
Makes, changes, and cancels reservations
Serves as Lodge telephone operator
Answers inquiries pertaining to hotel services as well as other Mammoth California services
Computes bill, collects payment, and checks guests out of the hotel

Skills

Key technologies and capabilities for this role

Customer ServiceGuest RelationsFront Desk OperationsReservations ManagementBillingPayments ProcessingTelephone OperationsComputer Skills

Questions & Answers

Common questions about this position

What is the pay rate for the Front Office Representative position?

The salary is $21.00 per hour.

Is this a remote position or onsite?

This is an onsite position in Mammoth Lakes, California.

What skills and experience are required for this role?

Requirements include a high school diploma or equivalent, basic computer skills, and at least one year of experience in public or guest relations service, plus strong communication abilities.

What benefits does Mammoth Mountain offer?

Benefits include a free season pass, free skiing for dependents at all Alterra Resorts, discounts on ski/snowboarding lessons, equipment rental, friends and family vouchers, retail and food discounts, and a 401k with company match.

How should I apply and what can make my application stand out?

Apply by indicating your preferred property (Mammoth Mountain Inn or The Village Lodge) in your application, and highlight your guest relations experience and communication skills to stand out.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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