Support Engineer
Freshpaint$97,000 - $130,000/year
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, CybersecurityIndustries
Requirements
Candidates should possess at least 5 years of experience as a FreshService Administrator or a similar role, demonstrating strong experience with scripting languages such as JavaScript and Python, and a proven ability to develop and implement custom solutions within FreshService. They should have a solid understanding of data security principles and best practices, along with experience in managing access requests and provisioning workflows.
Responsibilities
The FreshService Developer will lead the change management process for all FreshService modifications and enhancements, developing and maintaining clear change control procedures and documentation while collaborating with stakeholders to gather requirements and prioritize changes. They will develop and implement custom solutions using scripting languages and APIs, integrate FreshService with other business applications, and oversee all aspects of testing and deployment activities, ensuring the security, stability, and performance of the FreshService environment. Furthermore, they will continuously identify and implement opportunities to improve FreshService processes and workflows, develop and maintain comprehensive documentation, provide training and support to end-users, and proactively address potential security risks and vulnerabilities.
Skills
JavaScript
Python
APIs
Scripting
Data Security
Access Management
Workflow Management
Change Management
Problem-Solving
Communication
Saviynt
Cloud-based identity security and access governance
About Saviynt
Saviynt provides a cloud-based platform focused on identity security and access governance for businesses. Its services include identity governance and administration, third-party access governance, and cloud privileged access management, all aimed at helping organizations manage and secure digital identities, including those of employees and vendors. The platform features automated workflows and tools that simplify identity lifecycle management, while offering visibility and analytics to help businesses stay audit-ready and reduce identity-related risks. Unlike many competitors, Saviynt emphasizes user-friendliness and ease of implementation, making it accessible for a wide range of clients from small businesses to large enterprises. The company's goal is to protect major brands and support their cloud and security initiatives through a subscription-based model that ensures ongoing revenue and investment in product development.
El Segundo, CaliforniaHeadquarters
2010Year Founded
$165.4MTotal Funding
DEBTCompany Stage
Enterprise Software, CybersecurityIndustries
1,001-5,000Employees