Demonstrate inclusive behavior, make ethical choices, and approach work with a positive and solution-oriented mindset
Foster open communication, trust, and a safe, collaborative environment
Acknowledge others’ contributions and support team success
Ensure execution of Grand Opening Look Daily (GOLD) Member Standards and key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank (LAST)
Engage with Members in a friendly and helpful manner
Address Member questions or concerns promptly and escalate unresolved issues to a supervisor
Deliver GOLD Standards consistently
Perform daily responsibilities with accuracy and consistency to support club goals and key performance areas
Use supplies responsibly and follow scheduling expectations for cost discipline
Complete tasks efficiently and accurately, following best practices
Understand how the role impacts key club metrics and department performance
Responsibilities
Ensure planogram integrity in dairy and freezer by stocking products according to company planograms to maintain visual standards and consistent member experience
Maintain cold chain and in-stock accuracy by monitoring temperature control and replenishing low or missing items to ensure freshness and availability
Execute proper product rotation using FIFO (First In, First Out) procedures to reduce waste and maintain optimal product quality
Conduct quality and date checks by regularly inspecting products for expiration dates and condition, removing any damaged or expired items