Ensure planogram integrity in dairy and freezer: Stock all dairy and freezer products according to company planograms to maintain visual standards and ensure consistent member experience
Maintain cold chain and in-stock accuracy: Support cold chain integrity by monitoring temperature control and replenishing low or missing items to ensure freshness and availability
Execute proper product rotation: Apply FIFO (First In, First Out) rotation procedures to reduce waste and maintain optimal product quality
Conduct quality and date checks: Regularly inspect products for expiration dates and condition
Demonstrate inclusive behavior, make ethical choices, and approach work with a positive and solution-oriented mindset
Foster open communication and trust; acknowledge others’ contributions and support team success
Ensure daily execution of Grand Opening Look Daily (GOLD) Member Standards and reinforce key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank (LAST)
Engage with Members in a friendly and helpful manner to contribute to a premium shopping experience
Address Member questions or concerns promptly and escalate unresolved issues to a supervisor when necessary
Consistently deliver GOLD Standards; perform daily responsibilities with accuracy and consistency to support club goals and key performance areas
Use supplies responsibly and follow scheduling expectations to help stay within labor and supply goals
Complete tasks efficiently and accurately, follow best practices to drive strong club results, and understand how the role impacts key club metrics