Sezzle

Fraud Operations Analyst

Mexico

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, E-commerce, RetailIndustries

Requirements

Candidates should possess a Bachelor's degree from an accredited institution and a minimum of one year of experience in investigating and resolving fraud incidents, along with strong analytical skills and the ability to multitask. Attention to detail and problem-solving skills are also required, as is a minimum GPA of 3.5 out of 4.0. Experience in fintech, payments, lending, banking, or financial institutions is preferred.

Responsibilities

The Fraud Operations Analyst will monitor real-time transactions and customer behaviors flagged for fraud and abuse, investigate individual transactions using internal policies and data analysis, research fraud and user behavior to contribute to machine learning models, collaborate with various teams to improve fraud prevention mechanisms, maintain service level agreements for timely resolution of cases, and handle escalations from stakeholders. They will also learn and maintain domain knowledge of fraud prevention techniques and technologies.

Skills

Fraud Detection
Transaction Monitoring
Risk Assessment
Policy Development
Automated System Review
Trend Analysis
Customer Support

Sezzle

Buy now, pay later payment solutions

About Sezzle

Sezzle operates in the buy now, pay later (BNPL) market, allowing consumers to purchase products and split the cost into four interest-free payments. This service is designed to help younger consumers manage their finances by providing flexible payment options. For merchants, Sezzle offers a payment solution that can increase sales and reduce cart abandonment rates. The company generates revenue primarily through fees charged to merchants for processing transactions, which are justified by the increased customer acquisition and sales that merchants experience. Sezzle is committed to creating a positive societal impact as a Public Benefits Corporation and a Certified B Corp. With 3.4 million active consumers and nearly 47,000 active merchants, Sezzle has reported significant growth, with $1.8 billion in underlying merchant sales in the past year. The goal of Sezzle is to empower the next generation financially while facilitating transactions between consumers and merchants.

Key Metrics

Minneapolis, MinnesotaHeadquarters
2016Year Founded
$201MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Comprehensive Benefit Plans
Generous Parental & Family Leave
Competitive 401k Match
Paid Time Off & Volunteer Time Off
Ownership Through Equity
100% of Donations to Charity Matched
Work from Home Stipend
Highly Discounted Fitness Membership

Risks

Increased regulatory scrutiny on BNPL could impact Sezzle's operations and growth.
Edelson Lechtzin LLP's investigation may lead to legal challenges for Sezzle.
Staples' partnership with Klarna intensifies competition in the BNPL market.

Differentiation

Sezzle is a Certified B Corp, emphasizing social impact alongside business goals.
The company offers interest-free payment plans, appealing to younger, budget-conscious consumers.
Sezzle's platform reduces cart abandonment, benefiting merchants with increased sales.

Upsides

Sezzle's partnership with Bealls Inc. expands its reach across 650+ stores.
The BNPL market is growing, with over 20% of consumers using BNPL in 2022.
Fintech IPO Index's 64% return indicates a favorable investment climate for Sezzle.

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