Forward Deployed Engineer - Architect
DevRevSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Contact Center SoftwareIndustries
Requirements
Candidates should possess a Bachelor's degree in Computer Science, Engineering, or a related field, and have at least 3 years of experience in software engineering, with a strong preference for experience in AI or agent development. Experience with Large Language Models (LLMs) and AI Agent systems is highly desirable, along with familiarity with API integration and database technologies. Strong analytical and problem-solving skills are also required.
Responsibilities
The Forward Deployed Engineer will develop, configure, and deploy AI agents using Cresta’s AI platform and tools, integrate AI agents with external systems such as APIs and databases, optimize agent performance through prompt tuning and configuration adjustments, collaborate with customers and stakeholders to gather technical requirements and translate them into AI Agent solutions, conduct interactive demos and present proof-of-concepts to customers, proactively gather feedback, and iteratively refine solutions, define project milestones, create implementation plans, and coordinate execution with internal teams to ensure timely delivery, and serve as a trusted technical advisor for customers, guiding best practices for AI agent adoption.
Skills
Large Language Models
AI Agent systems
AI deployment
System integration
Customer engagement
Software engineering
Machine learning
Cresta
AI-powered coaching for sales teams
About Cresta
Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.
Key Metrics
Palo Alto, CaliforniaHeadquarters
2017Year Founded
$268.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
201-500Employees