Food Safety & Quality Assurance Technician at Thrive Market

Reno, Nevada, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Food and Beverage, E-commerceIndustries

Requirements

Minimum 2 years of experience in food safety and quality assurance
Detail-oriented and proactive mindset
Strong commitment to maintaining high standards of quality control and compliance
Ability to work Sunday-Thursday, 7:00am - 3:30pm at the Reno fulfillment center

Responsibilities

Conduct daily produce inspections: checking counts, product placement, expiration dates; documenting findings with pictures and reporting issues
Manage QAHOLD area: inspecting and verifying items, updating spreadsheets, verifying against systems (HJ), coordinating disposition with teams
Maintain Master Sanitation Program: printing weekly cleaning check-sheets, ensuring accuracy of all sections (weekly, bi-monthly, monthly, bi-yearly, yearly), verifying and filing completed records
Handle filing and record keeping: verifying and filing receiving forms, produce inspection reports, daily temp logs, employee training files, QAHOLD forms, certificates of destruction/donation, and Bills of Lading
Assist with yearly review of Standard Operating Procedures (SOPs) and development of new SOPs
Perform monthly temperature equipment calibrations and required documentation
Assist in FSQA specification and SOP development: participating in SOPs and specifications, taking and inserting pictures into templates
Address fresh customer issues: checking complaints in Fresh and Frozen merchandise, looking up orders, inserting findings, compiling reports
Conduct daily/weekly pack audits: ensuring correct packing of fresh and other items, filling out Google forms, noting issues, reporting to the team
Assist with produce delivery inspections: verifying against invoices, checking country of origin, recording expiration dates, taking pictures of damaged product, noting quantities of loose and damaged items, filling reports
Conduct appropriate sampling to confirm if Member complaints are isolated or indicate inventory issues
Execute and maintain Organic Programs, including assistance with audits and documentation
Own product inspection tasks: ensuring all required inspections are conducted, communicated, and recorded on time
Manage QA hold & release process: ensuring all product checks are executed appropriately
Conduct internal audits to assess compliance with FSQA SOPs and SSOPs
Work directly with QA Manager to provide feedback on quality issues for timely actions

Skills

Key technologies and capabilities for this role

Food SafetyQuality AssuranceProduct InspectionInternal AuditsSOP ComplianceSSOP ComplianceQA HoldsQuality ControlCompliance Monitoring

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site field position based at the Reno fulfillment Center.

What are the working hours and schedule for this role?

The position follows a Sunday-Thursday schedule from 7:00am to 3:30pm.

What key responsibilities does the FSQA Technician handle?

Key tasks include daily produce inspections, QAHOLD area management, master sanitation program maintenance, filing and record keeping, SOP assistance, temperature equipment calibration, and FSQA specification development.

What qualities are needed for this FSQA Technician role?

The role requires a detail-oriented and proactive individual with a strong commitment to maintaining high standards of quality control and compliance.

What is the company culture like at Thrive Market?

Thrive Market emphasizes healthy and sustainable living, member-first thinking, innovative technology, and social impact as a Certified B Corporation, Public Benefit Corporation, and Climate Neutral Certified company that matches memberships for those in need.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this FSQA Technician role?

Strong candidates are detail-oriented, proactive, and committed to quality control, with the ability to own product inspections, conduct audits, manage records, and collaborate with the QA Manager on quality issues.

Thrive Market

Online grocery retailer for organic products

About Thrive Market

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features services like 24/7 access to a personal shopper, known as a Thrive Guide, and fast, carbon-neutral shipping, which enhance the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Los Angeles, CaliforniaHeadquarters

2013Year Founded

$234.8MTotal Funding

CONVERTIBLECompany Stage

Food & Agriculture, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Mental Health Support

Employee Discounts

Risks

Increased competition from Amazon Fresh and Walmart Grocery threatens market share.

Dependence on membership fees is risky during economic downturns.

Supply chain disruptions could affect product availability and customer satisfaction.

Differentiation

Thrive Market offers 70+ filters for personalized diet and lifestyle shopping.

The company provides carbon-neutral shipping, enhancing its eco-friendly brand image.

Membership model includes price matching, offering competitive pricing to customers.

Upsides

Partnership with Instacart enhances brand visibility and provides a new revenue stream.

Collaboration with rePurpose Global aligns with consumer demand for sustainability.

Exclusive collaborations, like with LesserEvil, tap into the growing healthy snacks market.

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