Food Safety & Quality Assurance Technician at Thrive Market

Reno, Nevada, United States

Thrive Market Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Food and Beverage, E-commerceIndustries

Requirements

  • Minimum 2 years of experience in food safety and quality assurance
  • Detail-oriented and proactive mindset
  • Strong commitment to maintaining high standards of quality control and compliance
  • Ability to work Sunday-Thursday, 7:00am - 3:30pm at the Reno fulfillment center

Responsibilities

  • Conduct daily produce inspections: checking counts, product placement, expiration dates; documenting findings with pictures and reporting issues
  • Manage QAHOLD area: inspecting and verifying items, updating spreadsheets, verifying against systems (HJ), coordinating disposition with teams
  • Maintain Master Sanitation Program: printing weekly cleaning check-sheets, ensuring accuracy of all sections (weekly, bi-monthly, monthly, bi-yearly, yearly), verifying and filing completed records
  • Handle filing and record keeping: verifying and filing receiving forms, produce inspection reports, daily temp logs, employee training files, QAHOLD forms, certificates of destruction/donation, and Bills of Lading
  • Assist with yearly review of Standard Operating Procedures (SOPs) and development of new SOPs
  • Perform monthly temperature equipment calibrations and required documentation
  • Assist in FSQA specification and SOP development: participating in SOPs and specifications, taking and inserting pictures into templates
  • Address fresh customer issues: checking complaints in Fresh and Frozen merchandise, looking up orders, inserting findings, compiling reports
  • Conduct daily/weekly pack audits: ensuring correct packing of fresh and other items, filling out Google forms, noting issues, reporting to the team
  • Assist with produce delivery inspections: verifying against invoices, checking country of origin, recording expiration dates, taking pictures of damaged product, noting quantities of loose and damaged items, filling reports
  • Conduct appropriate sampling to confirm if Member complaints are isolated or indicate inventory issues
  • Execute and maintain Organic Programs, including assistance with audits and documentation
  • Own product inspection tasks: ensuring all required inspections are conducted, communicated, and recorded on time
  • Manage QA hold & release process: ensuring all product checks are executed appropriately
  • Conduct internal audits to assess compliance with FSQA SOPs and SSOPs
  • Work directly with QA Manager to provide feedback on quality issues for timely actions

Skills

Food Safety
Quality Assurance
Product Inspection
Internal Audits
SOP Compliance
SSOP Compliance
QA Holds
Quality Control
Compliance Monitoring

Thrive Market

Online grocery retailer for organic products

About Thrive Market

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features services like 24/7 access to a personal shopper, known as a Thrive Guide, and fast, carbon-neutral shipping, which enhance the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Los Angeles, CaliforniaHeadquarters
2013Year Founded
$234.8MTotal Funding
CONVERTIBLECompany Stage
Food & Agriculture, Consumer GoodsIndustries
501-1,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Mental Health Support
Employee Discounts

Risks

Increased competition from Amazon Fresh and Walmart Grocery threatens market share.
Dependence on membership fees is risky during economic downturns.
Supply chain disruptions could affect product availability and customer satisfaction.

Differentiation

Thrive Market offers 70+ filters for personalized diet and lifestyle shopping.
The company provides carbon-neutral shipping, enhancing its eco-friendly brand image.
Membership model includes price matching, offering competitive pricing to customers.

Upsides

Partnership with Instacart enhances brand visibility and provides a new revenue stream.
Collaboration with rePurpose Global aligns with consumer demand for sustainability.
Exclusive collaborations, like with LesserEvil, tap into the growing healthy snacks market.

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