M&T Bank

Floating Teller for Downtown Baltimore. MD

Baltimore, Maryland, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
BankingIndustries

Requirements

Candidates must possess a high school diploma or equivalent (GED) and a minimum of six months of customer service experience, including data entry and/or cash handling skills. They should demonstrate digital fluency, entrepreneurial spirit, and critical thinking abilities, as well as an understanding of operational risk management and compliance procedures.

Responsibilities

As a Floating Teller, responsibilities include adhering to customer service standards, providing differentiated experiences, educating customers on digital solutions, managing lobby interactions, accurately processing transactions, resolving escalated account issues, identifying sales opportunities, completing branch operational activities, performing AML/BSA/KYC related tasks, promoting a diverse and inclusive environment, maintaining internal control standards, and completing other related duties as assigned. The role also involves providing exceptional service to branch customers and resolving routine customer problems efficiently.

Skills

Cash Handling
Customer Service
Data Entry
Transaction Processing
AML/BSA/KYC
Problem-Solving
Digital Fluency
Operational Risk Management

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Key Metrics

Buffalo, New YorkHeadquarters
1993Year Founded
IPOCompany Stage
Financial ServicesIndustries
10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.
Integration challenges from the United Bank merger may disrupt operations.
Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.
The bank offers a wide range of traditional and digital banking services.
Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.
Decreased prime rate may attract more borrowers, increasing loan volume.
Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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