Benefits Operations Specialist - US
RemoteSalary not specified
Fixed Term Associate - Sr. HR Coordinator (Benefits) at Capital One
Muntinlupa, National Capital Region, Philippines
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Human ResourcesIndustries
Requirements
- College Graduate or with equivalent work experience
- Knowledgeable in Philippine Labor Laws and regulations
- Excellent oral and written communication skills
- Customer focus
Responsibilities
- Resolves associates concerns on benefits items in a timely manner through thorough research and investigation
- Prepares and communicates information to employees about benefit programs, procedures, changes, and government-mandated disclosures
- Provides timely computation of Associate benefits (health and welfare plans, government benefits, company benefits) for payout
- Manages, validates and processes leave requests of associates
- Supports Clinic management and processes (Medicine & supplies management, Health Management Bulletin preparation, Occupational permit and Health Certificate processing, and Clinic & staff schedule and requirements)
- Coordinates with Third Party contractors such as HMO and Life Insurance providers and government agencies for efficient benefits delivery such as enrollment, changes to membership and cancellation due to termination
- Prepares status and narrative reports, provide data analysis and recommendations
- Assists in ensuring that standard operating procedures are followed and makes sure that it is up-to date, including any documentation / forms
- Ensures compliance with labor standards and stays current on regulatory changes
- May be assigned / rotated across related sub-functions, including but not limited to sub functions within the TR-Benefits Administration Team
Skills
Philippine Labor Laws
Benefits Administration
Leave Management
Clinic Management
HMO Coordination
Data Analysis
Regulatory Compliance
HR Reporting
Communication Skills
Customer Focus
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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