Claims Processor
CentivoSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, InsuranceIndustries
Requirements
- 2+ years of prior Claims Adjuster experience
- Active All-Lines (Independent/Company) license and required continuing education hours up to date
- Relentless drive to provide exceptional customer service
- Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
- Strong listening, problem solving, and negotiating skills
- Strong analytical skills
- Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
- Detail oriented with a commitment to excellence
- Strong attention to detail and problem-solving skills
- Minimum high school diploma or GED
- Proven ability to work independently with minimal supervision to manage schedules and meet deadlines
Responsibilities
- Educate clients/customers on card benefit insurance programs and procedures
- Provide accurate, professional service and maintain a customer-focused approach
- Review claim information and enter data using standard procedures
- Review submitted documentation for accuracy and completeness
- Investigate questionable claims in collaboration with management
- Adjudicate claims and provide settlements in accordance with laws and policy provisions
- Make claim approval/denial decisions within authority limits or escalate as needed
- Document all actions and outcomes in the system
- Strive for high performance in customer satisfaction, efficiency, and quality
- Maintain positive working relationships with internal and external stakeholders
- Support multiple client product lines and stay current with industry changes
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay range for the Financial Services Claims Adjuster position?
The pay range is $18.65 - $29.84 per hour, considering factors like candidate background, experience, work location, and potential for salary growth.
What benefits are offered for this role?
Benefits include medical coverage starting on the first day, tuition reimbursement up to $5000 annually after 6 months, and competitive paid time off including holidays.
Is this a remote position or is there an office requirement?
This information is not specified in the job description.
What skills and experience are required for this Claims Adjuster role?
Requirements include 2+ years of prior Claims Adjuster experience, an active All-Lines license with up-to-date continuing education, excellent verbal and written communication skills, strong analytical and problem-solving abilities, and proven organizational and multi-tasking skills.
What is the company culture like at Assurant for this team?
The team is described as high performing, collaborative, and supportive, with a focus on variety in work, career advancement opportunities, and a positive environment where employees work independently.
Assurant
Provides risk management and insurance solutions
About Assurant
Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.
New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
Health Insurance
Hybrid Work Options
Professional Development Budget
Risks
Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.
Differentiation
Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.
Upsides
Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.
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