Field Service Engineer Apprentice - Multiple Locations at Thermo Fisher Scientific

Cambridge, Massachusetts, United States

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Not SpecifiedCompensation

Internship, Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Laboratory Services, Scientific InstrumentsIndustries

Requirements

Must be legally authorized to work in the United States without requiring sponsorship
Possess a valid driver's license with a history of a good driving record
Flexibility to relocate within the United States upon completion of the 12-month Apprentice Program, if applicable
Professional capacities in communication, self-motivation, collaborative and independent work, and leadership skills
Able to lift 40 lbs. without assistance
Adherence to all Good Manufacturing Practices (GMP) Safety Standards
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Available for a start date of June 2026

Responsibilities

Participate in a 12-month hands-on Apprentice Training Program starting June 2026, partnered with an experienced Field Service Engineer
Work alongside expert FSEs to evaluate and perform planned maintenance inspections
Perform various instrument service processes and procedures including solving issues, implementing repairs, and completing preventive maintenance to ensure accurate functionality of medical and laboratory instrumentation
Engage in regular customer communication, provide timely resolutions and follow-ups to build positive customer relationships and understand customer needs
Provide additional service solutions based on customer needs
Document repair actions and complete timely reporting
Maintain an approved parts inventory
Handle spare parts, tools, and test equipment, ensuring calibration
Actively participate in training, mentoring, and shadowing opportunities
Align with Environment Health and Safety requirements
Commute daily to customer sites (remote role), including some overnight travel for customer service and training sessions

Skills

Key technologies and capabilities for this role

Field Service EngineeringInstrument MaintenanceTroubleshootingCustomer ServiceGMP CompliancePPE UsageProblem SolvingLab Equipment Servicing

Questions & Answers

Common questions about this position

What is the duration and start date of the Field Service Engineer Apprentice Program?

The program is a 12-month hands-on training starting in June 2026.

Is this a remote position, and what travel is involved?

Field Service Engineers, including some Apprentices, are considered 'remote' colleagues who commute daily to customer sites in their service area, with a company vehicle provided and some overnight travel for service and training.

What are the physical requirements for this role?

Candidates must be able to lift 40 lbs. without assistance, adhere to GMP Safety Standards, and wear PPE such as safety glasses, gowning, gloves, lab coat, and ear plugs.

What does the team and company culture look like?

You'll join an inquisitive team in the Instrument and Enterprise Services Division of about 3,000 colleagues that shares a passion for exploration and discovery, offering customized service solutions through Unity Lab Services.

What makes a strong candidate for this apprentice position?

Early career candidates available for a June 2026 start date, seeking hands-on, customer-facing experience and problem-solving for multiple customers, who can successfully complete the program to transition to an independent Field Service Engineer role.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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