Field Service Engineer Apprentice - Multiple Locations at Thermo Fisher Scientific

Cambridge, Massachusetts, United States

Thermo Fisher Scientific Logo
Not SpecifiedCompensation
Internship, Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Life Sciences, Laboratory Services, Scientific InstrumentsIndustries

Requirements

  • Must be legally authorized to work in the United States without requiring sponsorship
  • Possess a valid driver's license with a history of a good driving record
  • Flexibility to relocate within the United States upon completion of the 12-month Apprentice Program, if applicable
  • Professional capacities in communication, self-motivation, collaborative and independent work, and leadership skills
  • Able to lift 40 lbs. without assistance
  • Adherence to all Good Manufacturing Practices (GMP) Safety Standards
  • Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
  • Available for a start date of June 2026

Responsibilities

  • Participate in a 12-month hands-on Apprentice Training Program starting June 2026, partnered with an experienced Field Service Engineer
  • Work alongside expert FSEs to evaluate and perform planned maintenance inspections
  • Perform various instrument service processes and procedures including solving issues, implementing repairs, and completing preventive maintenance to ensure accurate functionality of medical and laboratory instrumentation
  • Engage in regular customer communication, provide timely resolutions and follow-ups to build positive customer relationships and understand customer needs
  • Provide additional service solutions based on customer needs
  • Document repair actions and complete timely reporting
  • Maintain an approved parts inventory
  • Handle spare parts, tools, and test equipment, ensuring calibration
  • Actively participate in training, mentoring, and shadowing opportunities
  • Align with Environment Health and Safety requirements
  • Commute daily to customer sites (remote role), including some overnight travel for customer service and training sessions

Skills

Field Service Engineering
Instrument Maintenance
Troubleshooting
Customer Service
GMP Compliance
PPE Usage
Problem Solving
Lab Equipment Servicing

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.
Sale of anatomical pathology business could create a temporary product gap.
Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.
Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.
They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.
Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.
Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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