Field Service Engineer at GE Healthcare

Moscow, Central Federal District, Russia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Higher education
Minimum 3 years professional experience in medical equipment maintenance and/or maintenance of other equipment
Knowledge of Company’s established procedures. Able to solve complex technical issues
Knowledge of electrical engineering, electronics, radio engineering, mechanics; physics of the magnetic field, X-rays, ultrasound; the technical characteristics, design specifics, purpose and equipment operation modes, rules for operation and equipment use; maintenance, repair, operations methodology and technology
Knowledge of the repair work methods; scheduled preventive maintenance system and efficient

Responsibilities

Ensuring compliance with applicable norms and rules of the Russian Federation, as well as the local regulatory documentation of GE Healthcare, LLC in the area of atomic energy usage, labor protection and fire safety
Installation, diagnostics, inspection, analysis of technical condition data, repair, preventive maintenance of equipment
Remote diagnostics and technical support of equipment using specialized software via the Internet
Consulting equipment users on equipment maintenance, instructing users on safe equipment operation in accordance with the manufacturer's documentation
Collection and communication of information necessary to promote the equipment and services of the Company: on the users’ claims received during the job execution regarding the equipment quality and the quality of the equipment maintenance services provided by the Company (communicated to the direct manager and service center coordinator); on the users’ needs to purchase new equipment within Company’s offerings, as well as the demand for equipment maintenance services (transmitted to the Company's sales department through the programs announced by the company)
Advise employees of the Sales Department on the equipment maintenance procedures, spare parts used for the equipment maintenance, other information based on the technical and operating instructions for the equipment
Ensure compliance with the policies, regulations, instructions, rules and directives adopted by the Company, including those related to labor protection and safety rules
Timely passing through medical examinations, fire, electrical safety and labor protection trainings, compliance and jobs execution technology trainings and other mandatory trainings in accordance with the Company rules and Manager’s instructions
Timely fulfillment of qualification development plans, undergo assigned on-line and in-class trainings
Using and maintaining in working order the communications equipment provided by the Company (laptop, car, working tools, radiation control devices, etc.) in full compliance with the Company’s policies
Timely provide tools to Company’s responsible employees for inspection, calibration and maintenance
Take up job assignments from the service center coordinator
Complete the assignment with high quality, in full and within the planned deadline
Timely provide high-quality and complete reports on the work performed
Align work priorities with the Manager and ensure their implementation in the specific form established by the Company
Fulfillment of other Manager’s tasks related to the employee’s scope

Skills

Key technologies and capabilities for this role

InstallationDiagnosticsRepairPreventive MaintenanceRemote DiagnosticsTechnical SupportMedical EquipmentComplianceCustomer Service

Questions & Answers

Common questions about this position

Is this a remote position or does it require travel?

This is not a remote position; it requires going out on the road to visit customers on site for installation, diagnostics, repair, and maintenance of medical equipment.

What are the main responsibilities of the Field Service Engineer?

Responsibilities include installation, diagnostics, inspection, analysis of technical condition data, repair, preventive maintenance of medical equipment, remote diagnostics, user consulting, and ensuring compliance with safety regulations.

What skills or experience are required for this role?

The role requires skills in installation, diagnostics, repair, preventive maintenance of medical equipment, remote diagnostics using specialized software, user training on safe operation, and compliance with safety norms.

What is the company culture like at GE Healthcare?

GE Healthcare fosters an inclusive environment where every voice makes a difference, emphasizing innovation to improve lives, compliance with policies, ongoing training, and building a healthier world.

What makes a strong candidate for this Field Service Engineer position?

Strong candidates have experience with medical equipment service, ability to perform on-site installations and repairs, knowledge of safety compliance especially in atomic energy and labor protection, and commitment to ongoing training and communication of customer feedback.

What is the salary or compensation for this role?

This information is not specified in the job description.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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