Field Service Engineer at Rockwell Automation

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, AutomationIndustries

Requirements

Bachelor's Degree
Legal authorization to work in the U.S. (no employment visa sponsorship)
Preferred
Bachelor's Degree in Manufacturing, Industrial Automation, Engineering, or Technology-related field
Typically minimum 5 years of related experience
Experience in industrial automation in Pharmaceutical, Food & Beverage, Metals, Water/Wastewater or others
PLC programming experience, using RSLogix 5, 500, 5000, and FactoryTalk Studio software
Studio5000, ControlLogix, CompactLogix
PowerFlex products and applications
Ethernet/IP, Stratix Switches
Servo/Motion control
Low Voltage PowerFlex Drives or Medium Voltage Drives
Multiple networks, including EtherNet, ControlNet, and DeviceNet

Responsibilities

Perform project management function for customer projects including needs identification, scheduling, tracking, and reporting
Provide services to support the installation, startup, maintenance, and operation of automation control systems and advanced manufacturing software applications, drive systems, manufacturing systems, industrial networks and the individual products that comprise these systems
Evaluate and approve operational quality of system equipment and serve as company liaison to the customer for multiple topics
Participate in the establishment, measurement, and achievement of customer satisfaction metrics
Develop and write documentation (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.)
Communicate with Rockwell Automation and customer management regarding project details
Build customer relations and apply technical expertise to on-site projects
Oversee field service deliverables, establish operational quality and assure customer satisfaction
Provide customer support by performing on-site installation services and oversee diagnoses, troubleshooting, service, and repair of complex equipment and systems
Check out and approve operational quality of system equipment
Instruct customers in the operation and maintenance of the system
Serve as company liaison with customers on administrative and technical matters for assigned projects

Skills

Field Service

Installation

Troubleshooting

Project Management

Automation Control Systems

Drive Systems

Industrial Networks

Manufacturing Systems

Startup

Maintenance

Rockwell Automation

Industrial automation and information technology solutions

About Rockwell Automation

Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.

Milwaukee, WisconsinHeadquarters

1903Year Founded

$39.1MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Paid Time off

Parental Leave

Caregiver Leave

Flexible Work Hours

Risks

Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.

Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.

Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.

Differentiation

Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.

The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.

Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.

Upsides

Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.

The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.

Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.

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