[Remote] Field Service Engineer 1 at GE Healthcare

Remote

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Associates Degree in Biomedical Equipment Technology (BMET) or equivalent experience
A minimum of three years of relevant experience in medical device industry preferred
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Excellent written and verbal communication skills
Strong interpersonal skills and decision making abilities
Effectively manage multiple competing priorities simultaneously
Ability to function autonomously with little direct supervision
Self-motivated to plan, organize, and prioritize assigned activities
Ability to read schematics and interpret drawings
Demonstrate basic computer literacy

Responsibilities

Assist customers with troubleshooting and maintenance of instrumentation systems, electrical components, motors, generators, pumps, valves, filters, and other associated equipment
Work collaboratively with cross functional teams (e.g., Engineering, Quality Control, Regulatory Affairs, Technical Support, etc.) to resolve complex product issues/problems
Provide feedback to Engineering regarding equipment problems, quality issues, and suggestions for product improvements
Communicate with management on new technology and products being introduced into the field
Participate in activities related to CAPA investigations including root cause analysis, corrective action, and preventative measures
Interact regularly with customers to ensure high levels of satisfaction with GE products and services
Review user manuals and provide input regarding accuracy and clarity prior to publication
Train customers on the use of our products and perform installation and commissioning activities when required
Provide training sessions for end users on the features and applications of GE products
Travel to customer sites for installation, training, and servicing of instruments and equipment

Skills

Key technologies and capabilities for this role

troubleshootinginstrumentation systemselectrical componentsmotorsgeneratorspumpsvalvesfiltersroot cause analysisCAPABiomedical Equipment Technologyinstallationcommissioningcustomer training

Questions & Answers

Common questions about this position

What qualifications are required for the Field Service Engineer position?

An Associates Degree in Biomedical Equipment Technology (BMET) or equivalent experience is required, along with a minimum of three years of relevant experience in the medical device industry preferred. Key skills include proficiency in Microsoft Office Suite, excellent communication skills, ability to read schematics, and basic computer literacy.

Is this a remote position or does it require travel?

The role requires travel to customer sites for installation, training, and servicing of instruments and equipment, indicating it is primarily on-site at customer locations rather than remote.

What is the compensation for this role?

This information is not specified in the job description.

What is the work environment like at GE HealthCare?

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation, with opportunities to work independently or in teams and collaborate with cross-functional groups.

What makes a strong candidate for this Field Service Engineer role?

Strong candidates will have an Associates Degree in BMET or equivalent, 3+ years in the medical device industry, strong communication and interpersonal skills, ability to work autonomously, and experience reading schematics while managing multiple priorities.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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