Bachelor's degree or equivalent industry experience
5+ years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies, and commissioning processes
Hands-on experience with coolant distribution units (CDUs), liquid-to-liquid heat exchangers, and technical cooling systems
Proven track record in data center construction, startup, and operational support
Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation
Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
Experience working in a startup or fast-paced environment (preferred)
Possess a valid Driver's License and acceptable Motor Vehicle Record
Willingness to travel up to 75%
Responsibilities
Serve as the technical subject matter expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies
Provide strategic input into the design and development of service and support programs, including installation, commissioning, maintenance, and troubleshooting protocols
Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of cooling service programs
Develop and refine technical documentation, SOPs, and training materials for internal teams and customers
Support root cause analysis and continuous improvement efforts for field issues and system performance
Advise on monitoring, telemetry, and predictive maintenance strategies to enhance system reliability and uptime
Stay current with industry trends, standards, and best practices in data center thermal management and sustainability