Field Engineer Europe at Welocalize

Mexico

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Technology, Data AnnotationIndustries

Requirements

2+ years of engineering experience, ideally in a client-facing setting
Bachelor's degree with an engineering or analytics focused field (e.g., Computer Science, Engineering, Mathematics, Statistics) or equivalent work experience
Technical experience in Python, JavaScript, or another relevant language for automations, integrations, and scripting
Hands-on experience in ML lifecycle applications, data management, and data wrangling
Experience working with APIs, data pipelines, and automation frameworks
Strong problem-solving skills with the ability to plan and execute complex technical solutions
Excellent communication and collaboration skills, with the ability to work across multiple teams
Curious and self-driven, with a strong desire to learn and adapt to new technologies and challenges
Customer success mindset, with a passion for helping internal teams and customers succeed
Ability to translate operational concepts into actionable solutions for both technical and non-technical stakeholders
Experience with cloud platforms (AWS, GCP, or Azure) and data processing tools is a plus
Experience with C# is a plus
Understanding of NLP concepts and techniques would be a plus
Passion for AI and ML technologies, with a history of exploring new concepts and techniques

Responsibilities

Serve as a technical bridge and advisor between quality, ops, sales, and engineering teams, ensuring smooth collaboration and alignment
Troubleshoot and optimize enterprise integrations to ensure seamless data exchange
Plan and execute complex technical solutions that support customer and internal team success and reduce manual work
Consult with customers and internal teams on best practices for platform use, automation, and data quality
Create self-serve solutions that empower internal teams to handle common technical tasks independently
Design and implement programmatic quality checks to improve data consistency and accuracy

Skills

Integrations

Automation Workflows

Self-Serve Tools

Prompt Engineering

SFT

RLHF

Red Teaming

AI Frameworks

Operations

Customer Success

Welocalize

Provides AI-driven content localization services

About Welocalize

Welocalize assists businesses in enhancing customer engagement by providing localized content that meets the cultural and linguistic needs of different regions. Their AI-enabled Service Delivery Platform, OPAL, streamlines the translation and approval processes, allowing companies to reduce costs and improve efficiency. Unlike competitors, Welocalize leverages AI and automation to deliver services more effectively, resulting in better business outcomes for clients. The company's goal is to empower businesses to connect with international customers through advanced localization solutions.

New York City, New YorkHeadquarters

1997Year Founded

$33.1MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Telemedicine Benefit

Paid Sick Time

Paid Holidays

Employee Assistance Program

Mileage Reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Voluntary Life Insurance

401(k) Retirement Plan

Risks

Competition from AI-driven tools like DeepL and Google Translate threatens market share.

Rapid AI advancements may commoditize basic translation services, pressuring differentiation.

Economic uncertainties in key industries could reduce spending on localization services.

Differentiation

Welocalize's OPAL platform uses AI to streamline translation and content adaptation processes.

The company offers specialized linguistic validation services for clinical trials and healthcare.

Welocalize's TranslationRater™ plugin for ChatGPT enhances translation quality assessment capabilities.

Upsides

Growing demand for AI-driven localization boosts Welocalize's market opportunities.

Rising interest in multilingual e-learning aligns with Welocalize's expertise.

Healthcare sector's AI integration offers new service expansion opportunities for Welocalize.

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