Field Engineer(神戸) at GE Healthcare

Kobe-shi, Hyogo, Japan

GE Healthcare Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Electrical/mechanical field service experience 1-2 years or more (for inexperienced candidates, basic knowledge of electricity/computer/networks)
  • Communication skills to logically explain incidents to customers
  • Ability to have own ideas for operational improvements, propose, and execute them
  • Skills to read manuals and perform inspections/repairs accurately
  • Ability to accurately escalate problems occurring at customer sites and lead to resolution
  • Ordinary motor vehicle license
  • Preferred Requirements
  • X-ray work supervisor qualification
  • English proficiency

Responsibilities

  • New installation and introduction of medical equipment (imaging diagnostic devices) in hospitals
  • Maintenance inspections, fault repairs for stable operation of customer equipment, and related billing tasks
  • Communicate with customers to improve, maintain, and enhance customer satisfaction
  • Appropriately escalate customer complaints to internal/external stakeholders to resolve issues
  • Actively discuss and implement improvements identified through operations with internal stakeholders

Skills

Key technologies and capabilities for this role

Field ServiceMedical EquipmentInstallationMaintenanceRepairCustomer CommunicationEscalationElectrical EngineeringMechanical EngineeringManual ReadingDriver's LicenseX-ray Safety

Questions & Answers

Common questions about this position

What is the salary or compensation for this Field Engineer position?

This information is not specified in the job description.

Is this Field Engineer role remote or does it require working on-site in Kobe?

This is a field-based role in Kobe involving on-site work at hospitals for installation, maintenance, inspections, and repairs of medical imaging equipment.

What are the required skills and qualifications for this position?

Required qualifications include 1-2 years of electrical/mechanical field service experience (or foundational knowledge in electrical/computer/network if inexperienced), logical communication skills to explain issues to customers, ability to propose and execute operation improvements, manual reading and accurate inspection/repair skills, accurate escalation of site problems, and a standard driver's license.

What is the company culture like at GE Healthcare?

GE Healthcare fosters a culture of humility, trust, transparency, focus, ownership, and integrity, where inclusion matters, every voice makes a difference, and employees collaborate to create world-changing healthcare realities.

What makes a strong candidate for this Field Engineer role?

Strong candidates have field service experience in electrical/mechanical fields, excellent customer communication and problem-escalation skills, proactive improvement mindset, technical manual proficiency, and a driver's license; X-ray safety qualifications and English skills are preferred.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters
1892Year Founded
N/ACompany Stage
Data & Analytics, HealthcareIndustries
10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.
Regulatory challenges may delay AI application expansions in healthcare.
Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.
The company supports over 300,000 patients daily with its healthcare technologies.
GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.
Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.
Collaboration with Wayra accelerates digital health innovation in EMEA.

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