Field Engineer（神奈川） at GE Healthcare

Yokohama-shi, Kanagawa, Japan

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

電気/機械系のフィールドサービス経験1〜2年以上（未経験者の場合は電気/コンピューター/ネットワークの基礎知識）
顧客に論理的に発生事象を説明できるコミュニケーションスキル
オペレーション改善を目的として自分の考えを持ち提案し実行する能力
マニュアルを読解し点検・修理を正確におこなうスキル
顧客サイトにて発生した問題に対して正確にエスカレーションし解決に導くことが出来る能力
普通自動車免許
Preferred Requirements
X線作業主任者資格
英語力

Responsibilities

病院内における医療機器（画像診断装置）の新規設置、導入業務
顧客装置の安定稼働を目的として保守点検および故障修復業務とそれに伴う請求等の業務
顧客とコミュニケーションを行い、顧客満足度の改善維持向上を行う
顧客からのクレームを受け部内外関係者へ適切にエスカレーションを行い問題解決を図る
業務を通じて発見された改善機会等について、積極的に部内関係者と協議し改善を図る

Skills

Key technologies and capabilities for this role

Field ServiceMedical EquipmentInstallationMaintenanceRepairTroubleshootingCustomer CommunicationEscalationElectrical EngineeringMechanical EngineeringX-ray SafetyAutomotive License

Questions & Answers

Common questions about this position

What experience is required for the Field Engineer position?

Candidates must have 1-2 years of field service experience in electrical or mechanical fields; for those without experience, foundational knowledge in electrical, computer, or network systems is required.

Is a driver's license required for this role?

Yes, an ordinary automobile driver's license is required.

What are the key responsibilities of the Field Engineer?

Responsibilities include installation of medical imaging equipment in hospitals, maintenance inspections, fault repairs, billing, customer communication for satisfaction improvement, issue escalation, and proactive improvements.

What is the work location for this Field Engineer role?

The position is based in Kanagawa (神奈川), involving field work at customer sites such as hospitals.

What salary or compensation details are provided?

This information is not specified in the job description.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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