Field Claims Representative at Auto-Owners Insurance

Knoxville, Tennessee, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Bachelor’s degree or direct equivalent experience handling property and casualty claims
Minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field claims handling experience is preferred but not required
Knowledge of Xactimate software is preferred but not required
Above average communication skills (written and verbal)
Ability to resolve complex issues
Ability to organize and interpret data
Ability to handle multiple assignments
Ability to effectively deal with a diverse group of individuals
Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Valid driver’s license and ability to drive an automobile consistent with the Company’s underwriting guidelines

Investigate and assemble facts related to insurance claims
Determine policy coverage
Evaluate the amount of loss
Analyze legal liability
Handle multi-line property and casualty claims in an assigned territory, with an emphasis on property claims
Become familiar with insurance coverage through studying policies, endorsements, and forms
Work toward the resolution of claims and attend arbitrations, mediations, depositions, or trials as necessary
Ensure timely and accurate claim payments
Handle investigations via phone, mail, and on-site investigations