Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Bachelor’s degree or direct equivalent experience handling property and casualty claims
- A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
- Field claims handling experience is preferred but not required
- Knowledge of Xactimate software is preferred but not required
- Above average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
- Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
- Ability to work in the U.S. without current or future sponsorship
Responsibilities
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
- Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
- Become familiar with insurance coverage by studying insurance policies, endorsements and forms
- Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
- Ensure that claims payments are issued in a timely and accurate manner
- Handle investigations by phone, mail and on-site investigations
- Provide service to agents, insureds, and others to ensure claims resolve accurately and timely
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits does Auto-Owners Insurance offer?
Auto-Owners provides a competitive base salary, matched 401(k), fully-funded pension plan (once vested), bonus programs, and generous paid time off including holidays, vacation days, personal time, and sick leave.
Is this a remote position or does it require fieldwork?
This is a field claims role that involves on-site investigations, handling claims in an assigned territory, and requires the ability to drive an automobile with a valid driver's license.
What skills and experience are required for the Field Claims Representative role?
A Bachelor’s degree or equivalent experience, minimum 3 years handling multi-line property and casualty claims with emphasis on property claims, above average communication skills, ability to resolve complex issues, organize data, handle multiple assignments, and deal with mathematical problems including geometry and finance are required.
What is the company culture like at Auto-Owners Insurance?
Auto-Owners offers a friendly work environment, structured training program, employee mentoring, and emphasizes working alongside great people in a challenging and rewarding career with caring associates.
What makes a strong candidate for this Field Claims Representative position?
Candidates with a Bachelor’s degree or equivalent, at least 3 years of multi-line property and casualty claims experience (especially property claims), field claims handling experience, knowledge of Xactimate software, strong communication skills, and ability to handle complex issues and math stand out.
Auto-Owners Insurance
About Auto-Owners Insurance
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