Field Claims Representative at Auto-Owners Insurance

Schaumburg, Illinois, United States

Auto-Owners Insurance Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Bachelor’s degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task, and make decisions independently
  • Above-average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentiality and data security
  • Ability to effectively deal with a diverse group of individuals
  • Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage

Responsibilities

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements

Skills

Key technologies and capabilities for this role

Property/Casualty ClaimsClaims InvestigationClaims EvaluationClaims SettlementData OrganizationMulti-taskingWritten CommunicationVerbal CommunicationReport WritingProblem SolvingConfidentialityMathematical SkillsFinancial AnalysisValid Driver's License

Questions & Answers

Common questions about this position

Is this a remote position?

This is a work-from-home position with initial in-person training. Auto-Owners offers a merit-based work-from-home program based on job responsibilities.

What is the salary for this Field Claims Representative role?

This information is not specified in the job description.

What are the key requirements for this position?

Candidates need a Bachelor’s degree or equivalent experience with property/casualty claims handling, above-average communication skills, ability to organize data and multi-task, and a valid driver’s license with a good driving record.

What is the company culture like at Auto-Owners Insurance?

Auto-Owners provides a friendly work environment, structured training program, employee mentoring, and an e-learning platform.

What makes a strong candidate for this claims trainee role?

Strong candidates will have a Bachelor’s degree or equivalent claims experience, excellent communication and organizational skills, ability to handle mathematical and financial tasks accurately, and a valid driver’s license.

Auto-Owners Insurance

About Auto-Owners Insurance

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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