Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Field Claim Representative at Auto-Owners Insurance
Greensboro, North Carolina, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- Bachelor’s degree or direct equivalent experience handling property and casualty claims
- A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
- Field claims handling experience is preferred but not required
- Knowledge of Xactimate software is preferred but not required
- Above average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
- Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
- Ability to work in the U.S. without current or future sponsorship
Responsibilities
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
- Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
- Become familiar with insurance coverage by studying insurance policies, endorsements and forms
- Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
- Ensure that claims payments are issued in a timely and accurate manner
- Handle investigations by phone, mail and on-site investigations
- Provides service to agents, insureds, and others to ensure claims resolve accurately and timely
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the compensation like for this Field Claim Representative role?
Auto-Owners offers a competitive base salary, matched 401(k), fully-funded pension plan once vested, bonus programs, and generous paid time off including holidays, vacation, personal time, and sick leave.
Is this position remote or does it require office work?
The role offers a merit-based work-from-home program; after initial in-person training, it provides flexibility to work from home up to 5 days per week based on job responsibilities.
What skills and experience are required for this job?
A Bachelor’s degree or equivalent experience with a minimum of 3 years handling multi-line property and casualty claims (emphasis on property claims) is required, along with above average communication skills, ability to resolve complex issues, organize data, handle multiple assignments, and deal with mathematical problems.
What is the work environment like at Auto-Owners Insurance?
Auto-Owners provides a friendly work environment, structured training program, and employee mentoring, with a group of caring associates focused on creating financial security.
What makes a strong candidate for this Field Claim Representative position?
Strong candidates have a Bachelor’s degree or equivalent, at least 3 years of multi-line property and casualty claims experience (especially property claims), field claims handling experience, knowledge of Xactimate software, excellent communication skills, and the ability to drive with a valid license.
Auto-Owners Insurance
About Auto-Owners Insurance
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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