External Communications Specialist at Chamberlain Group

Oak Brook, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Consumer GoodsIndustries

Requirements

Bachelor’s Degree in Communications, Marketing or relevant field of study
2+ years of relevant work experience
Experience working with high growth consumer or tech brands, either in an agency or corporate setting
Deep understanding of shifting media and social landscape
A bias for action: ability to move quickly and adapt with the business needs
Exceptional writing, editing, and storytelling skills, with proficiency in AP style and leadership communications
Strong project management abilities with attention to detail and adherence to deadlines
Proficient in Microsoft Office Suite; working knowledge of graphic design and visual content development
Excellent verbal, written, and presentation skills with a polished command of English grammar
Travel may be required, less than 20%

Responsibilities

Coordinate media relations activities, including scheduling and preparing executives for interviews, managing press inquiries and supporting event participation
Partner with PR agency to develop and implement external communication plans that support business goals, enhance brand visibility, and amplify product and company announcements
Assist in the development of press materials such as news releases, media statements, Q&As, and key message documents
Support the creation of thought leadership content, including articles, blog posts, and other external materials
Monitor media coverage, track communication metrics, and provide reports and insights on campaign performance and brand sentiment
Collaborate with internal stakeholders including Marketing, Product, and Legal, to ensure consistent and aligned messaging across all external communications
Help manage PR agency relationships, including budget tracking, project timelines, and deliverable coordination
Ensure all external messaging aligns with the company’s brand voice, visual identity, and business strategy
Stay informed on industry trends, emerging media opportunities, and best practices in corporate and product communications
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect Chamberlain Group’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed

Skills

media relations

PR agency management

press releases

thought leadership content

media monitoring

communication metrics

stakeholder collaboration

external communications

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters

1954Year Founded

VENTURE_UNKNOWNCompany Stage

Hardware, Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.

Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.

Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.

The company provides both DIY and professionally installed access solutions.

Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.

Expansion into smart city infrastructure offers new growth opportunities.

AI-powered predictive maintenance can improve reliability and customer satisfaction.

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