Workwave

Events Operations Coordinator

Detroit, Michigan, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Events, BiotechnologyIndustries

Requirements

Candidates should possess strong organizational skills, attention to detail, and the ability to multitask. Experience with travel tools like Navan and event platforms such as Cvent and Passkey is a plus. Proficiency in Google Workspace (Docs, Sheets, Drive) is required, and prior event support or logistics experience is also beneficial.

Responsibilities

The Events Operations Coordinator will support trade shows and customer conferences by coordinating staff travel and hotel arrangements using systems like Navan and Passkey. This role involves managing event registration, assisting with event documentation and communication, processing refunds and cancellations, and performing administrative tasks such as swag orders and Cvent platform support.

Skills

Event Logistics
Travel Coordination
Registration Systems
Administrative Support
Organizational Skills
Attention to Detail
Multitasking
Cvent
Navan
Passkey
Customer Service

Workwave

Software solutions for field service management

About Workwave

WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its suite of products includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, all designed to automate processes and enhance operational efficiency. WorkWave operates on a subscription model, allowing clients to customize their software access based on their needs and scale as their business grows. Additionally, the company offers specialized services for private equity investors, providing support and resources to optimize investments in the field service sector. WorkWave's goal is to continuously improve its offerings and ensure clients have access to the latest technologies while fostering a remote-first work environment for its employees.

Holmdel Township, New JerseyHeadquarters
1984Year Founded
$8.1MTotal Funding
SEEDCompany Stage
Enterprise Software, Financial ServicesIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Mental Health Support
Tuition Reimbursement
Paid Sick Leave

Risks

Increased competition from FieldEdge, Housecall Pro, and ServiceTitan threatens market share.
TEAM Software acquisition may pose integration challenges and distract from core operations.
Economic uncertainty could lead businesses to cut back on software investments.

Differentiation

WorkWave offers AI-driven route optimization, unique in the green industry.
The company provides flexible financing options through partnerships with Wisetack and YouLend.
WorkWave's PestPac platform is modernized and internationally accessible, enhancing global reach.

Upsides

WorkWave's software bookings increased by 34% in Q3 year over year.
The company saw a 66% increase in new customers compared to Q3 2022.
WorkWave's strategic partnerships enhance customer satisfaction and sales potential.

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