Escrow Officer at Orchard

Austin, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Title InsuranceIndustries

Requirements

5+ years of hands-on experience as an Escrow Officer, with a proven track record of managing complex escrow transactions from start to finish
Exceptional verbal and written communication skills and the ability to maintain strong professional relationships with clients, colleagues, and external partners
Strong technical skills, with confidence in escrow/title software (e.g., Qualia) and the ability to learn new systems quickly
A working knowledge of state-level escrow regulations and compliance requirements enforced by the Department of Insurance, and can ensure adherence across all transactions
A team-first mentality, embracing collaboration and contributing to collective success under the principle of “Team Before Self.”
The ability to thrive in an environment of continuous improvement and innovation, adapting comfortably to new processes, technologies, and organizational changes
Exceptional organizational skills and meticulous attention to detail, ensuring accuracy

Responsibilities

Prepare and review all settlement documentation, including closing disclosures, escrow agreements, and related documents, ensuring strict adherence to lender, buyer, and seller instructions
Collaborate cross-functionally with Customer Experience, Sales, Contract Operations, and Funding teams to proactively troubleshoot, resolve, and prevent issues that could delay the title or escrow process
Obtain and verify clear title by identifying and resolving title defects, and ensuring all liens and encumbrances against properties or principals are satisfied
Audit escrow and closing files for completeness, accuracy, and compliance, minimizing risk and protecting the company from potential claims
Oversee lender instructions and fund disbursement, ensuring timely, accurate, and compliant distribution of funds for every transaction
Maintain strict compliance with company policies, state and federal regulations, and standards set by governing agencies, demonstrating accountability and operational excellence
Drive business growth by actively participating in sales meetings, real estate events, escrow and management sessions, and engaging with lenders and banking partners to increase capture rate and expand market presence
Continuously improve processes, providing feedback and insight to enhance operational efficiency, client experience, and overall organizational performance

Skills

Escrow Management

Settlement Documentation

Closing Disclosures

Title Process

Real Estate Transactions

Lender Compliance

Cross-Functional Collaboration

Troubleshooting

Customer Experience

Orchard

Streamlines home buying and selling process

About Orchard

Orchard operates in the residential property market, focusing on making the process of buying and selling homes more efficient and less stressful for clients. Their main service is the 'Move First' approach, which allows clients to purchase a new home before selling their current one, alleviating the pressure of coordinating both transactions. This is supported by a guaranteed back-up offer that provides security for sellers. Additionally, Orchard offers free home valuations that are claimed to be 30% more accurate than typical valuations, helping clients understand property values better. Unlike traditional real estate agencies, Orchard's unique services and focus on client convenience may allow them to charge a premium for their offerings. The goal of Orchard is to simplify the home buying and selling experience, making it more accessible and less daunting for individuals and families.

New York City, New YorkHeadquarters

2017Year Founded

$228.6MTotal Funding

SERIES_DCompany Stage

Real EstateIndustries

501-1,000Employees

Benefits

Comprehensive benefits - We offer medical, vision, and dental benefits for employees and dependents, with some plans fully sponsored by Orchard.

Paid parental leave - We offer new parents up to 18 weeks paid leave to bond with their newborns—plus a customized one-month transition period to ease into life as a working parent.

Paid family leave - We offer up to 10 weeks paid leave for employees who need to care for sick family members.

Flexible paid time off - We count your contributions, not vacation days. Take the time you need to recharge and refresh.

Team events - From monthly town hall meetings to team lunches and gatherings outside of the office, we make time to celebrate wins and unwind together.

Paid industry certification - We cover dues on licenses and renewal fees for brokers, realtors, and more.

Risks

Rising interest rates could deter potential homebuyers, impacting Orchard's core business.

iBuying platforms like Opendoor pose competitive threats to Orchard's 'Move First' approach.

Expansion into new markets may strain Orchard's resources and operational capabilities.

Differentiation

Orchard's 'Move First' approach allows clients to buy before selling their current home.

They offer free home valuations claimed to be 30% more accurate than competitors.

Orchard provides a comprehensive suite of vendor partner services for home improvement.

Upsides

Orchard ranks in the top 10 fastest-growing real estate companies in the U.S.

Expansion into Arizona, Oregon, and Washington opens new market opportunities.

Increased demand for digital real estate transactions aligns with Orchard's tech-driven model.

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