Epic Infrastructure Team Lead 5940663 at Accenture

Columbus, Ohio, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare IT, Professional ServicesIndustries

Requirements

Epic ECSA Certification (MUST HAVE)
Minimum of 5 years of experience managing, maintaining and implementing Epic Win Server infrastructure
Experience deploying Epic applications
Experience using Kuiper and System Pulse
Experience in management and support of Interconnect, Hyperspace, EPS, Web blob, BCA, MyChart, Kuiper, System Pulse
Experience participating in design and architecture of Epic
Experience creating and maintaining KB articles
Experience troubleshooting
High school diploma or GED
Preferred: ITIL experience or knowledge of ITIL framework

Responsibilities

Design, build and configure applications to meet business process and application requirements
Configure and support the Epic application
Coordinate work with the Epic offshore team
Manage, maintain and implement Epic Win Server infrastructure
Deploy Epic applications using Kuiper and System Pulse
Manage and support Interconnect, Hyperspace, EPS, Web blob, BCA, MyChart, Kuiper, System Pulse
Participate in design and architecture of Epic
Create and maintain KB articles
Perform troubleshooting
Provide post-production support including different SLAs across incidents, problems, changes, root cause identification, defect resolution
Work with end customers, client stakeholders and offshore team
Provide on-call support during non-working hours

Skills

Epic ECSA

Epic Infrastructure

Epic Win Server

Kuiper

System Pulse

Interconnect

Hyperspace

EPS

ITIL

Epic Offshore Coordination

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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