Enterprise Resilience Manager at American Electric Power

Columbus, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, Energy, Electric PowerIndustries

Requirements

Bachelor's degree in computer science or business (MBA or similar advanced degree desirable)
Eight (8) years of Business Continuity experience, with five (5) of those years in a manager or lead capacity
Sufficient knowledge of IT infrastructure concepts to partner with IT in designing business function required IT recovery strategies
Experience with all phases of Business Continuity program development including: Project initiation and management, business impact analysis, recovery strategy development, business continuity plan development, exercise development, training and maintenance
Strong analytical and facilitation skills
Ability to operate independently
Effective communication and relationship management skills
Ability to remain flexible and adaptable to changing environments or stressful situations
Part of a 24/7 on-call team for support during corporate emergencies using Incident Command System principles

Responsibilities

Manage the maturation of response and recovery capabilities at AEP through a robust training and exercise program that includes various activities of scale and complexity
Lead a cross-functional team of subject matter experts in the design of realistic scenarios that reflect risks facing the electric sector
Maintain the enterprise BCM governance process, global framework, methodology and tools
Provide input to management reporting of BCM progress against defined Key Performance Indicators, budget and resource planning for the enterprise BCM program
Lead development of training and exercise plan related to business continuity and emergency management roles, plans, and associated tools in accordance with Policy and Standards to mature corporate readiness
Lead activities for AEP to design, execute, and evaluate resilience training and exercises, partnering with internal and external stakeholders
Develop and monitor corrective action plans for Enterprise Resilience lessons learned and areas of improvement
Build and foster relationships with corporate and OpCo/BU business leadership to develop support for the BCM program and process
Facilitate the development of resilience training, exercise, and evaluation standards, framework, methodology and processes
Partner with team members and assigned Business Units and Operating Companies to ensure execution of activities in compliance with Enterprise Resilience Policy and standards (e.g., Business Impact Analysis; Business Continuity Plans; Emergency Management Plans; Training, Exercise, and Evaluation)
Manage reporting on key performance metrics associated with resilience training and exercises
Collaborate with other business units and corporate organizations to ensure consistency and alignment with enterprise business continuity goals
Execute corporate support responsibilities as directed by supervisor or on-call Crisis Response Coordinator during Corporate emergencies and activations