Engineering Manager, Platform
FleetioFull Time
Expert & Leadership (9+ years)
Candidates should have deep experience building and operating complex distributed systems at scale, with a strong reliability mindset and experience in high-volume production environments. They must have experience building and leading platform teams, managing internal customer relationships, and leading senior engineers through strategy and mentorship. Proficiency in Python and AWS services like SQS, S3, and Lambda, with a focus on performance and cost optimization, is required. Candidates should also demonstrate clarity, empathy, and strong collaboration skills, thinking like a product owner to shape and prioritize platform roadmaps.
The Engineering Manager will lead the Runner team, focusing on building and evolving Zapier's Zap Execution platform. They will drive platform excellence by ensuring the execution pipeline is robust, scalable, and reliable. Responsibilities include supporting experienced engineers, managing internal customer relationships through feedback loops and roadmap planning, and coaching senior engineers on systems-level challenges. The role involves driving innovations for resilience and scalability, partnering with internal stakeholders, and adapting priorities based on data to ensure reliability and business value.
Automation platform for web application workflows
Zapier connects various web applications to help users automate their workflows and improve productivity. It allows users to create 'Zaps,' which are automated workflows that link different apps to carry out specific tasks without needing technical skills. This platform is particularly beneficial for small to medium-sized businesses and individual professionals who want to save time on repetitive tasks. Unlike many competitors, Zapier offers a user-friendly interface that makes it easy for anyone to set up automations. The company operates on a subscription model, providing different pricing tiers based on the number of Zaps and tasks a user requires, with the goal of making automation accessible to a wider audience.