Engineering Manager at ActiveCampaign

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

4+ years of hands-on technical leadership and people management experience, including successfully leading teams responsible for 24/7 production systems
Proven experience building, deploying, and scaling high-throughput data and platform applications in a public cloud environment (e.g., AWS, GCP, Azure)
Expertise across the modern data infrastructure stack, including MySQL, NoSQL (e.g., Cassandra), and event streaming technologies (e.g., Kafka)
A demonstrated ability to drive operational rigor and achieve excellent system availability for critical production services
Experience applying DevOps or Site Reliability Engineering (SRE) principles to managed services
Exceptional communication skills, with the ability to articulate complex technical strategies to both engineering teams and executive stakeholders

Responsibilities

Lead and mentor a multi-disciplinary group of talented engineers, focusing on the development and operation of core database, data pipeline, and platform services
Contribute to and execute on the organization’s long-term technical vision for data storage, processing, and retrieval, ensuring security, quality, and clean architecture principles
Drive operational efficiency across all managed systems, including defining and achieving service level objectives (SLOs) for mission-critical databases and data platforms
Collaborate with Product, Data Science, and other Engineering teams to enable new product features and analytical capabilities by optimizing and scaling our data infrastructure
Maintain rigor in system reliability, focusing on automated testing, observability, disaster recovery, and continuous performance improvements for relational and NoSQL databases
Facilitate the professional growth of team members in technical depth, effective cross-functional collaboration, and sound decision-making
Partner with other managers to define and execute the overall platform strategy, leveraging public cloud resources and modern CI/CD practices

Skills

Data Infrastructure

Databases

Data Pipelines

Platform Services

SLOs

Relational Databases

NoSQL

Observability

Disaster Recovery

CI/CD

Public Cloud

Automated Testing

ActiveCampaign

Customer experience automation platform for businesses

About ActiveCampaign

ActiveCampaign offers a platform that helps businesses automate and personalize their customer interactions by integrating sales, marketing, and customer service functions. The platform includes tools for email marketing, customer relationship management (CRM), and marketing automation, along with pre-built automation templates for quick setup. ActiveCampaign stands out from competitors by focusing on a wide range of industries and providing tailored automation solutions. The company's goal is to enhance customer engagement and support business growth through effective automation.

Chicago, IllinoisHeadquarters

2003Year Founded

$350.2MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

401(k) Company Match

401(k) Retirement Plan

Mental Health Support

Professional Development Budget

Home Office Stipend

Sabbatical Leave

Risks

Increased competition from Mailchimp and Constant Contact may pressure pricing.

Integration with OneSignal raises potential data privacy concerns.

Expansion into new markets like Poland requires significant investment and resource management.

Differentiation

ActiveCampaign offers 800+ pre-built automation for diverse business needs.

The platform integrates sales, marketing, and customer service for seamless customer interactions.

ActiveCampaign HQ provides tailored solutions for franchise and multi-location businesses.

Upsides

Integration with OneSignal enhances push notification capabilities for better customer engagement.

New executive team members bring proven martech experience, driving strategic growth.

Expansion into Krakow taps into local technical expertise, strengthening global operations.

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