Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Media, Broadcasting, TelecommunicationsIndustries
Requirements
Ability to monitor and adjust audio and video parameters
Ability to work effectively with other departments and team members to minimize customer outages
Ability to analyze and react quickly to technical problems and understand complex signal paths including large routing systems
Depends on others for instruction, guidance, and direction
Regular, consistent, and punctual attendance
Ability to work nights, weekends, variable schedules, and overtime as necessary
Skills in Broadcast Engineering, Operations Engineering, and Troubleshooting
Responsibilities
Monitors and adjusts audio and video parameters to ensure the best network quality
Maintains network quality, minimizes customer outages, and communicates technical issues and solutions in daily shift reports and pass-down meetings
Tunes and troubleshoots various types of satellite and fiber decoders
Assists operations with training related to audio and video equipment use and adjustments
Ensures a clean and dust-free environment in all technical areas and maintains the integrity of system wiring and documentation
Coordinates and supports internally and externally run company broadcast events
Provides assistance in network planning, engineering, architecture, and the development of technical standards for video over IP
Provides basic resolution for routine network problems, coordinates support for end user problems, and occasionally provides direct end user support for executives
Contributes to projects supporting the implementation, operations, and management of real-time, network-computing infrastructure
Installs and repairs broadcast operations equipment as needed
Other duties and responsibilities as assigned
Understands and applies Operating Principles; owns the customer experience; knows products and services; wins as a team; participates in Net Promoter System; drives results and growth; supports inclusion; does what's right for stakeholders
Skills
audio parameters
video parameters
network monitoring
satellite decoders
fiber decoders
troubleshooting
signal paths
routing systems
broadcast engineering
Comcast
Comcast Corporation is a global media and technology company.