Energy Efficiency Program Coordinator at Research Innovations

Newark, New Jersey, United States

Research Innovations Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Energy Efficiency, Utilities, Clean EnergyIndustries

Requirements

  • Must be located in or willing to relocate to New Jersey
  • 2+ years previous customer service and data entry experience required
  • Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively
  • Exceptional attention to detail, time management, and organizational skills
  • Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives
  • Able to meet deadlines while adapting to shifting priorities and evolving business needs
  • Experience with various Microsoft programs, including Word, Excel, OneNote and Teams
  • Excellent written and verbal communication skills
  • Interest in sustainability and passionate about making a meaningful impact on the environment
  • Preferred skills, education and experience
  • Bachelor’s degree preferred
  • 2+ years of experience in energy efficiency, sustainability, or project coordination preferred
  • Experience working with utility-sponsored rebate or incentive programs is a plus

Responsibilities

  • Data Entry - enter data into various database applications
  • Maintain electronic tracking system of applications, rebates and other supporting documents
  • Generate reports for projects and program operations
  • Communicate effectively as part of team approach with other departments in servicing customers
  • Take customer service calls in pursuit of first call resolution
  • Provide customer service activities such as responding to emails and phone calls
  • Provide exceptional customer service and call handling in a customer centric environment
  • Safeguard confidential customer information
  • May provide peer training to co-workers and job shadowing support as assigned in area of responsibility
  • Other duties as assigned

Skills

Key technologies and capabilities for this role

Data EntryDatabase ManagementReport GenerationCustomer ServiceCall HandlingEmail ResponseConfidentialityTeam Communication

Questions & Answers

Common questions about this position

What is the salary for the Energy Efficiency Program Coordinator position?

The salary is $60,000.

Is this a remote, hybrid, or in-office role?

This is a hybrid position located in New Jersey.

What skills are required for this role?

Required skills include 2+ years of customer service and data entry experience, self-motivation, high organization, exceptional attention to detail, time management, and excellent written and verbal communication skills. Proficiency with Microsoft programs like Word, Excel, OneNote, and Teams is also needed.

What is the company culture like at Resource Innovations?

Resource Innovations is a women-led energy transformation firm dedicated to making an impact in energy efficiency and clean energy solutions, with a team-oriented approach emphasizing collaboration across departments.

What makes a strong candidate for this position?

Strong candidates have 2+ years of customer service and data entry experience, are located in or willing to relocate to New Jersey, demonstrate self-motivation, organization, attention to detail, and communication skills, with preferred experience in energy efficiency or utility programs and a passion for sustainability.

Research Innovations

Develops technology for national security solutions

About Research Innovations

Research Innovations Inc. specializes in technology solutions for national security. The company develops and implements advanced security technologies tailored to the specific needs of government agencies and defense organizations, including military and intelligence branches. Their approach combines the expertise of operational specialists with technologists to create effective solutions that enhance security measures. Unlike many competitors, RII focuses on strong partnerships with government entities, ensuring that their products are customized and relevant to current operational challenges. The goal of Research Innovations is to drive digital transformation in national security, contributing to the safety and security of the nation through innovative technology.

Alexandria, VirginiaHeadquarters
2009Year Founded
VENTURE_UNKNOWNCompany Stage
Government & Public Sector, DefenseIndustries
201-500Employees

Benefits

Health Insurance
Flexible Work Hours
Paid Vacation
401(k) Company Match
Paid Parental Leave
Wellness Program

Risks

RII faces competition from emerging AI startups in the national security sector.
Over-reliance on government contracts poses financial risks for RII.
Rapid tech advancements may challenge RII's platform integration capabilities.

Differentiation

RII specializes in national security technology with strong government partnerships.
PRIISM platform offers advanced AI-driven analytics for decision-making in defense missions.
RII combines operational expertise with technological skills for bespoke security solutions.

Upsides

Increased demand for AI-driven tools boosts RII's market potential.
PRIISM's awardable status enhances RII's credibility in the defense sector.
RII's rapid revenue growth indicates strong business performance.

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