Endpoint Support Engineer

India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

The ideal candidate should possess a minimum of 4 years of experience as an Endpoint Support Engineer, with expertise in supporting Mac, Windows, and ChromeBooks. They must have experience working with Jamf Pro for Apple device management and Azure for Windows devices, along with proficiency in scripting using Bash for Mac and PowerShell for Windows. Experience with Python scripting and familiarity with CI-CD pipelines and GitHub are considered a plus. Relevant certifications in collaboration platforms are desirable.

Responsibilities

This role involves ensuring the availability, performance, and security of all devices, including Mac, Windows, and ChromeBooks. The Endpoint Support Engineer will develop and maintain custom scripts to automate tasks, troubleshoot and resolve device software and hardware issues, serve as a point of contact for endpoint security incidents, set up and configure new devices and software for users, administer devices and collaboration tools, track IT equipment and software licenses, assist end users with network connectivity issues, identify areas for improvement in user support processes, and contribute to agile development methodologies.

Skills

Mac support

Windows support

Chrome Books

End Point security

Scripting (Bash, PowerShell, Python)

Device setup and configuration

Github

Google Workspaces

IT asset management

Network troubleshooting (WiFi, VPN)

Jamf Pro

Azure

CI-CD pipelines

GitHub

Collaboration tools

Astra

Provides launch services for small satellites

About Astra

Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.

Alameda, CaliforniaHeadquarters

2016Year Founded

$291.8MTotal Funding

IPOCompany Stage

AerospaceIndustries

201-500Employees

Benefits

Competitive Medical (HMO & PPO)/Dental/Vision plans

Company paid Short Term Disability and Long Term Disability plans

401K with company match

Flexible Spending Account

Commuter benefits

Caregiving support benefits

Company perks, like PetPlan, curated gym/travel/products discounts

Free lunch

Company events

Risks

Going private may limit Astra's access to public capital markets.

Astra faces financial instability due to liquidity crunch and high cost of capital.

Intensifying competition in the small satellite launch market could impact Astra's market share.

Differentiation

Astra offers cost-effective launch services for small satellite payloads.

The company focuses on agile rockets for frequent access to space.

Astra provides online reservations for payload deliveries to various orbits.

Upsides

Growing demand for small satellite constellations aligns with Astra's business model.

U.S. government investment in space technology presents contract opportunities for Astra.

Astra's reusable rocket technology could lead to significant cost reductions.

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