A1M Solutions

Emergency Medical Services (EMS) Dispatcher - US hours (Remote)

South Africa

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

Candidates must possess experience in the Healthcare Industry, which will be beneficial, and previous experience in dispatch or coordination is an added advantage. Strong customer service skills are required, along with the ability to prioritize multiple tasks and work independently and as a team member. Competent radio communication skills and excellent English communication skills (written and verbal) are also necessary. Applicants must have a fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection, as well as a reliable power backup solution to manage load shedding and power outages. This role is exclusively for South African Citizens.

Responsibilities

The Emergency Medical Services (EMS) Dispatcher will be responsible for answering incoming calls, providing administrative and non-emergency support, and promptly ascertaining appropriate levels of response. They will triage calls, enter data into a computer system, constantly monitor the dispatch system, ensure units are en-route, post moves in a timely fashion, and communicate appropriate routing instructions. Additionally, the dispatcher will investigate and report all time exceptions, complete and submit daily reports, and maintain data entry with critical attention to details.

Skills

Emergency Medical Services
Dispatch
Customer Service
Data Entry
Communication
Organizational Skills
Attention to Detail
Multitasking
Remote Work

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Key Metrics

Chico, CA, USAHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
11-50Employees

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