Driver - Patient Service Technician at Owens & Minor

San Leandro, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical EquipmentIndustries

Requirements

High School Diploma required
Must be at least 21 years of age
At least one-year related work experience required
Minimum of 3 years previous driving experience required
Active, valid Driver’s License
Successful completion of Apria Healthcare’s Driver Training Program
Meet job-related requirements to comply with D.O.T., F.D.A. and Joint Commissions regulations
Patient Focused
Problem Solving/Analysis
Effective Communication
Integrity/Personal Credibility
Computer Skills (Basic)
Language Skills: English (reading, writing, verbal)
Mathematical Skills (Basic)
Physical Demands: uses hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear; regularly required to use hands to write, use a computer, operate a motor vehicle, and use hand tools; regular use of computer and telephone equipment

Responsibilities

Load and unload medical equipment, oxygen, and supplies onto and off of delivery vehicles
Deliver medical equipment to homecare patients, including setting up the equipment, instructing patients on basic use, and assisting with problem-solving
Pick up medical equipment
Ensure patients do not suffer service failures by proactively communicating estimated arrival times
Complete daily delivery logs, pick-up and delivery forms, reimbursement documents, and vehicle maintenance logs
Perform routine vehicle maintenance and daily inspections (gasoline, oil, tire pressure, brakes). Report any issues to leadership
Respond to critical situations as appropriate
Comply with all applicable traffic laws and regulatory requirements (safe driving, D.O.T., F.D.A., Joint Commissions)
Adhere to mandatory reporting requirements (physical abuse, unsafe environments, unsanitary conditions, insufficient food for children)
May clean and assist with the repair of equipment
May assist with scheduling deliveries and pickups
Performs other duties as required

Skills

Key technologies and capabilities for this role

Valid Driver's LicenseSafe DrivingDOT ComplianceFDA RegulationsJoint Commission StandardsVehicle MaintenanceCustomer ServiceMedical Equipment DeliveryEquipment SetupPatient InstructionDelivery Logging

Questions & Answers

Common questions about this position

What compensation or bonuses are offered for this Driver - Patient Service Technician role?

The position offers a $2,000 sign-on/retention bonus and a shift differential of 7-10%. Salary is not specified.

Is this Driver - Patient Service Technician position remote?

The location type is listed as Remote.

What are the key requirements and skills needed for this role?

Requirements include a High School Diploma, being at least 21 years old, one year of related work experience, 3 years of driving experience, and an active valid Driver’s License. Key skills include patient focus, problem solving, effective communication, integrity, basic computer skills, English language proficiency, and basic mathematical skills.

What does the team structure look like for this position?

There are no supervisory responsibilities for this role.

What makes a strong candidate for the Patient Service Technician position?

Strong candidates will have a High School Diploma, at least 21 years of age, one year related work experience, 3 years driving experience, a valid Driver’s License, and skills in patient focus, problem-solving, communication, and basic computer use.