Documentation Coordinator at The Browser Company

Suva, Central Division, Fiji

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Shipping, LogisticsIndustries

Requirements

Tertiary studies in management / business administration with supply chain desirable
Minimum 2 years shipping / freight experience in similar position
Team player with positive, customer-centric attitude
Exceptional communication skills, both verbal and written
Process-oriented approach to work and excellent attention to detail
Effective time management and planning skills
Ability to work under pressure and make sound decisions in fast-paced environment
Demonstrated adaptability to work to changing deadlines
Intermediate proficiency with Microsoft Office Suite
Proficient training experience in Cargo Wise desirable
Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision
Legal right to live and work in Fiji

Responsibilities

Process all documentation on behalf of principals and send pre-alert and schedule information to customers
Collaboratively coordinate with all internal departments to improve the delivery of functional KPI
Ensure all documentation submitted by customers is handled with care and completed in a timely manner
Download and compile manifest and invoices and arranging for distribution to local authorities and internal customers
Compile manifest, bill of ladings and invoices in a timely manner including amendments as required
Responsible for data entry of bills and freight details into system
Responsible for vessel/ voyage audits to ensure all BOL have been processed and closed within the agreed KPI
Overall accountability of the end-to-end process allocated trade lanes
Liaise with Commercial and Sales teams / Managers on rates queries in accordance with NPDL approval process
Preparing all pre-receivable advice documentation for customers
First point of contact for customer complaints and enquiries related to documentation and escalation process when necessary
Self-checked on accuracy of internal and external documents
Supporting internal customers with adhoc documentation requests
Other tasks as directed
Administrating back-office functions of the Customer Experience department
Ensuring all documents are produced with a high degree of accuracy and within tight timeframes
Making system updates according to Company processes to ensure seamless operations and proactively manage issues related to the documentation outputs
Communicating effectively with internal and external customers
Manage the full end to end bill of lading and invoice process for their specific trade lanes

Skills

Key technologies and capabilities for this role

Bill of LadingInvoice ProcessingData EntryDocumentation ManagementManifest CompilationCustomer CoordinationKPI ManagementVessel AuditsTrade Lane ManagementFreight Details

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site position.

What qualifications are required for the Documentation Coordinator role?

Candidates need tertiary studies in management/business administration with supply chain desirable, minimum 2 years shipping/freight experience in a similar position, exceptional communication skills, process-oriented approach with excellent attention to detail, effective time management, ability to work under pressure, and intermediate proficiency with Microsoft Office Suite; Cargo Wise training is desirable.

What is the salary for this Documentation Coordinator position?

This information is not specified in the job description.

What kind of team environment does NPDL offer?

The role requires a team player with a positive, customer-centric attitude, involving collaboration with internal departments, Commercial and Sales teams, and external customers.

What makes a strong candidate for this Documentation Coordinator role?

Strong candidates will have 2+ years of shipping/freight experience, exceptional attention to detail, communication skills, ability to work under pressure in a fast-paced environment, and proficiency in Microsoft Office and ideally Cargo Wise.

The Browser Company

Develops a user-friendly web browser

About The Browser Company

The Browser Company develops a web browser called Arc, which focuses on providing a more intuitive and organized online experience for users. Arc is designed to be user-friendly and efficient, aiming to improve how people interact with the internet compared to traditional browsers. Unlike many existing browsers, Arc seeks to streamline the browsing process, making it easier for users to manage their online activities. The Browser Company differentiates itself from competitors by targeting a more modern and simplified user experience, backed by a team of experienced professionals from notable tech companies. Their goal is to enhance the way users navigate the web, potentially disrupting the current browser market with their fresh approach.

New York City, New YorkHeadquarters

2019Year Founded

$133.1MTotal Funding

LATE_VCCompany Stage

Consumer SoftwareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Home Office Stipend

Paid Parental Leave

Risks

Arc's recent security vulnerability could undermine user trust and adoption.

Dia may face competition from established AI-integrated browsers like Microsoft's Edge.

The freemium model may limit revenue if premium features aren't compelling.

Differentiation

Arc offers a more personal and creative browsing experience than traditional browsers.

The Browser Company is led by seasoned tech professionals from Instagram, Tesla, and Google.

Arc's AI-powered features, like 'Call Arc', enhance user interaction and efficiency.

Upsides

The Browser Company raised $50 million, valuing it at $550 million.

Growing demand for personalized browsing experiences supports Arc's market entry.

The launch of AI-centric browser Dia could attract a wider audience in 2025.

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